Manish Kumar Email & Phone Number

Toronto, Ontario, Canada

Facilitated installation, configuration, and maintenance of HP Terminals, laptops, desktop computers, printers, peripheral equipment, and software, ensuring seamless technology operations.Delivered telecom support and coordinated with third-party telephone providers to resolve complex telephony issues.Led the preparation and deployment of new hardware, including Thin Clients and laptops, enhancing organizational productivity.Managed image and patch management, implementing robust… Show more Facilitated installation, configuration, and maintenance of HP Terminals, laptops, desktop computers, printers, peripheral equipment, and software, ensuring seamless technology operations.Delivered telecom support and coordinated with third-party telephone providers to resolve complex telephony issues.Led the preparation and deployment of new hardware, including Thin Clients and laptops, enhancing organizational productivity.Managed image and patch management, implementing robust solutions to maintain system security and performance.Developed and maintained detailed documentation for IT procedures, contributing to a more organized and efficient IT environment. Show less

Toronto, Ontario, Canada

Provided technical support to multiple A&W locations, ensuring all computer systems and peripherals functioned efficiently.Managed the installation, configuration, and maintenance of POS systems, desktops, printers, and other hardware devices.Diagnosed and resolved network connectivity issues, minimizing downtime and ensuring seamless restaurant operations.Conducted regular maintenance and updates for software applications, enhancing system performance and security.Trained… Show more Provided technical support to multiple A&W locations, ensuring all computer systems and peripherals functioned efficiently.Managed the installation, configuration, and maintenance of POS systems, desktops, printers, and other hardware devices.Diagnosed and resolved network connectivity issues, minimizing downtime and ensuring seamless restaurant operations.Conducted regular maintenance and updates for software applications, enhancing system performance and security.Trained restaurant staff on the use of new software and hardware, improving overall operational efficiency. Show less

Chennai, Tamil Nadu, India

Provided exceptional frontline technical support to end-users, resolving diverse hardware, software, and network issues via phone, email, and in-person interactions.Installed, configured, and maintained a variety of IT equipment, including desktops, laptops, and printers, ensuring optimal functionality and user satisfaction.Documented all support activities and resolutions in the ticketing system, creating a valuable knowledge base for future reference and analysis.

Postgraduate Degree, International Business

Bachelor'S Degree, Mechanical Engineering

Graduated with a bachelor’s degree in Mechanical Engineering, acquiring a solid foundation in Engineering mechanism and Automobile.

Bachelor Of Engineering - Be, Mechanical Engineering