Manish Kumar Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

Bangalore Urban, Karnataka, India

Paya-Nuvei Project - • Managing various team DevOps, Production Support, Data Service, SDET, Core Gateway, React UI/UX and UiPath development• Work with various team members and customer project managers to ensure successful project execution, customer satisfaction, and continual process improvement• Maintain regular communication with customers; addressing needs through empathy with their environment• Monitor project deliverables and focus on value delivered to the customer, and constantly work with their client-facing counterparts• Communicate and/or escalate project issues early to account management and delivery management• Facilitate regular project meetings and update relevant stakeholders on the project update• Provide metrics to management regarding project health, costs, efforts, margin, and defects• Provide daily and monthly status reports to all stakeholders • Identify Risks, Assumptions, Issues & Dependencies, raise alerts and work towards ensuring things are progressing as per schedule• Responsible for hiring the suitable resource for the project

Siliguri, West Bengal, India

• In a very short span of time, implemented Petrol Pump Management Software – SOFTGUN at petrol pumps to manage billing and accounting. This software has capability of keeping strict control on inventory, accounts and fuel variation status.• Increased accountant’s productivity by implementing Export to Tally feature. • Adopted Agile Methodology to establish the collaboration between Operational and Sales team to deal with the daily challenges, issues, impediments etc, that in turn helped the operational team to prioritized the task and resolve it in a given time frame. This also helped the sales team to convince the customer and eventually increased the monthly sales by 10-12%. • Organized Daily Scrum Meeting for both Operational and Sales team to assess the progress on assigned task for a week time and helped them to remove the impediments if any. • Controlled theft and expense at petrol pumps by analyzing accounting and financial data on a regular interval. • Overseeing daily business operations and trained all low performing pump managers

Bengaluru, Karnataka, India

• CxO-level Workshop Experience: Enterprise-level workshop for M&A, planning, execution with outcome-focused approach synergizing with senior stakeholders.• Introduced Agile Methodology for Dairy Operational and Sales team to prioritize and assess the task in a given interval of time. This has eventually helped the operational team to maintain the quality of the end product by defining set of procedures and allowed the sales team to maintain the customers by reviewing the customer’s feedback constantly and add new customers• Streamlined the payment collection process and the distribution and delivery channels through introduction of the App; achieved 10 % increase in Profits and 15 % increase in annual turnover• Spearheaded partnerships with third parties to outsource the milk distribution; achieved $0.3M month savings of manpower and enhanced customer satisfaction by ensuring on time delivery• Revised the frequency of Profit and Loss Calculation; initiated calculating Profit and Loss statements on a monthly level enabling continuous identification of opportunities to reduce wastage; Delivered 8 % increase in profits in Dairy and 12 % in F&V respectively

Bangalore

• Focus on School Health, Wellness, and Fitness assessment; • Supported individual journeys with one-on-one instruction to supplement group lessons for participants needing extra guidance; Developed, maintained, and managed a budget of ₹ 1.8 M in accordance with goals• Worked closely with sales & marketing team to generate sales initiatives

Bangalore (India)

• Managed entire process including analysis of the story and developing a detailed Test plan, strategy and estimate for the project• Co-ordinated and played Scrum Master roles in Sprint, Sizing, Daily Scrum, Grooming, and Retrospective meetings• Managed key stakeholders including the Product and Development team on a daily basis to ensure availability of upto date information and also report and review the outcomes of the current or previous sprint iteration story• Enabled improvement in team delivery commitments and capacity planning for sprints by identifying & tracking hidden tasks that increased customer satisfaction• Facilitates the team’s progress toward team goals - Plan and track the team's progress regularly to ensure PI commitments are met. Report any impediments/dependencies, risks and issues on delivery commitments as early as possible to the RTM• Worked towards the Product Owners effectiveness by helping maintain the Product Backlog and ensures User Stories are detailed enough.• Reviewed constantly the customer feedback and suggested ways to improve processes and customer service level which increased customer satisfaction level• Managed and supervised the Test Team. Track and prepare the report of testing activities like test testing results, test case coverage, required resources, defects discovered and their status, performance baselines etc. • Reviewed various reports prepared by Test Team and ensured the timely delivery of different testing milestones• Ensured prompt resolution of all outstanding open test risks/issues; achieved optimal customer satisfaction

Plano (Usa)

Projects Handled:• Pride Modernization project for client U.S. Navy Marine Corps Intranet, Plano, TX• Business Transformation project for client 7-Eleven Account, Plano, TX• Kindle Device Testing project for client Amazon, Cupertino, CA• Mobile ATM, Ericsson Automatic Device Configuration, and Video Streaming and download projects for client O2, Slough, UK• Content Browser and DCP (Digital Connectivity Platform), 1394 (Firewire Interconnectivity), Graphics Interface Subsystem, LCHDR (Low-Cost High Definition Ready), and A10PTV projects for client Philips, Bangalore

Be, Electronics & Communication

Education record