Managing the restaurant’s day-to-day operation of around 150 nos. seat capacity restaurant in a shift.Managing food-beverage service & production operations in the shift. Supervising 8-10 staff in a shift including server staff, Host/Hostess, cook, and dishwasher.Responsible for monitoring and supervising the food service, quality, work safety, and food safety standards.Training and development of staff including, job training, work safety, and handling of hazardous… Show more Managing the restaurant’s day-to-day operation of around 150 nos. seat capacity restaurant in a shift.Managing food-beverage service & production operations in the shift. Supervising 8-10 staff in a shift including server staff, Host/Hostess, cook, and dishwasher.Responsible for monitoring and supervising the food service, quality, work safety, and food safety standards.Training and development of staff including, job training, work safety, and handling of hazardous material.Coordinating maintenance staff for repair & maintenance & issues in regard to electrical& plumbing issues.Performing inventory management & ordering food and beverage products.Ensuring that efficient service is being provided to all the guests, responsible for planning & implementation of manpower F&B service & production operations. Attending guest complaints for quick resolution of the issue to achieve a high level of customer satisfaction.Responsible for day-to-day cash & card sales management & banking of weekly sales. Show less

  Directing and planning essential central services such as reception, food & beverage operations, cleaning, repair maintenance and waste disposal/recycling. Supervising and coordinating work of 3rd party vendors and contractors, supervising & managing a team of 35 manpower including Executives, GREs, & F&B server and housekeeping staff & Multi skilled Technicians Operation & Maintenance of electromechanical equipment’s in kitchen and building.  Preparation of facility… Show more   Directing and planning essential central services such as reception, food & beverage operations, cleaning, repair maintenance and waste disposal/recycling. Supervising and coordinating work of 3rd party vendors and contractors, supervising & managing a team of 35 manpower including Executives, GREs, & F&B server and housekeeping staff & Multi skilled Technicians Operation & Maintenance of electromechanical equipment’s in kitchen and building.  Preparation of facility maintenance, cafeteria & pantry budget, tracking the CAPEX & OPEX.  Managing Guest relationship and visitor management.  To deal with Govt. Authorities / Local Personnel for liaison and maintain contact with them to ensure safety and compliance. Menu planning for VIP guest lounge and staff cafeteria, performing food testing and cost management Initiate negotiations, contracts with different vendors for various supplies and services To develop new vendors for timely procurement of spare parts to ensure smooth operations. Responsible for maintaining the minimum inventory on the site and plan forecast and procure the logistics for cafeteria, pantry and office.  Validating Monthly Administration overhead & Contractual Manpower reports, Repair & maintenance reports etc.  Managing HR compliances & building compliances at site, verifying invoice, wages, salary & documentation of manpower supplier, contractors & suppliers Show less

 Conducting physical site visit of building to assess the condition of building & critical assets, check food & beverage operation in cafeteria & pantry, housekeeping & facility soft service operations, maintaining & updating issue tracker on daily basis Managed smooth service of breakfast, lunch & evening snacks in different food court to various corporate client & their guest, Responsible for menu planning for corporate guest, food quality testing, and food pricing & costing… Show more  Conducting physical site visit of building to assess the condition of building & critical assets, check food & beverage operation in cafeteria & pantry, housekeeping & facility soft service operations, maintaining & updating issue tracker on daily basis Managed smooth service of breakfast, lunch & evening snacks in different food court to various corporate client & their guest, Responsible for menu planning for corporate guest, food quality testing, and food pricing & costing.  Overlooking the building redundant system operation i.e.DG sets, Chillers system, UPS & battery banks & AHUs, maintaining PPM & AMC schedule planner etc. Show less

Handling Facility Management curriculum & conducting training sessions for Young Professionals, managed & trained more than 20 staff & around 10-15 Young professionals(quarterly)Conducting training sessions on corporate administration functions, i.e. policy, procedures formulation, contracts & vendor management, leasing & liaisons, planning & handling staff welfare operations, budget formulations, Business continuity planning & ERP, DRP formulation etc. Conducting training sessions… Show more Handling Facility Management curriculum & conducting training sessions for Young Professionals, managed & trained more than 20 staff & around 10-15 Young professionals(quarterly)Conducting training sessions on corporate administration functions, i.e. policy, procedures formulation, contracts & vendor management, leasing & liaisons, planning & handling staff welfare operations, budget formulations, Business continuity planning & ERP, DRP formulation etc. Conducting training sessions on Facility Management topics i.e. Industrial housekeeping, hotel housekeeping, restaurant & cafeteria operations management, manpower management, mail room management, MIS & compliance managementConducting training sessions on overview of mechanical, electrical & plumbing operations in a facility, PPM, PdM, AMC management, Asset management, OEM & O&M vendor management. Show less

Assisting the facility manager at the site in day to day operation, responsible for day-to-day operation of Housekeeping, Admin support, Soft services and Food & Beverage service at site in different blocksResponsible for Handling Housekeeping Team, Shift Engineer & technical team. Food & Beverage service teamMenu planning for in house VIP party & finalizing the price for the sameArrangement of suitable contractor for respective services in given projected cost.Staff… Show more Assisting the facility manager at the site in day to day operation, responsible for day-to-day operation of Housekeeping, Admin support, Soft services and Food & Beverage service at site in different blocksResponsible for Handling Housekeeping Team, Shift Engineer & technical team. Food & Beverage service teamMenu planning for in house VIP party & finalizing the price for the sameArrangement of suitable contractor for respective services in given projected cost.Staff Briefing, Training and Duty allocation for Catering & Housekeeping Staff, attending meeting & deciding targets for work completion & minimizing the complaints. Checking of Consumption Reports for food & beverage material, housekeeping material & keeping the track for the same, maintaining the man-day calculation & other documents. Dealing with Client complaints & taking their feedback.Review of all checklist/SOPs/log sheet & consumption records for food & beverage, housekeeping & maintenance work.Creating MMR on various activities & consumption of food & beverage, cleaning materials on monthly basis. Show less

Ensuring that smooth & efficient service is being provided to Sh. Mukesh Dhirubahi Ambani VVIP guests, Foreign delegates), Responsible for planning & implementation of F&B service & Production operations in Restaurant

Handling a Catering Unit (TCS, Noida Phase-II), this serves Food to more than 800 pax.Arrangement of Executive Lunch, Cafeteria Lunch, Breakfast, Snacks &dinner visa-versa.Random checking of Cash & Coupon sales at site.Staff Briefing, Training & Duty allotments. Compilation of Menu for Executive Lunch, Weekly Menu (Lunch & Dinner), Snacks, Breakfast with the help of Chef.Attending M.I.S Meeting & deciding sales targets with the help of Area Manager. Making of… Show more Handling a Catering Unit (TCS, Noida Phase-II), this serves Food to more than 800 pax.Arrangement of Executive Lunch, Cafeteria Lunch, Breakfast, Snacks &dinner visa-versa.Random checking of Cash & Coupon sales at site.Staff Briefing, Training & Duty allotments. Compilation of Menu for Executive Lunch, Weekly Menu (Lunch & Dinner), Snacks, Breakfast with the help of Chef.Attending M.I.S Meeting & deciding sales targets with the help of Area Manager. Making of Sales Summary Reports, Sales Analysis Reports, and Variance Reports. Maintaining statistical and financial records & Setting and achieving sales and profit targets Dealing with Guest complaints & taking guest feedback. Show less

Handling a shift With Duty ManagerAllotments of duties to Operation Crew & Utility worker.Handling of Change box, Meal sheet, & other sales Reports.Providing Guest satisfaction through fast & efficient Service & taking feedback from the Guest.Dealing with Guest complaints.Checking the cleanliness & security of Restaurant area.Ordering for raw material & keeping a track on consumption of the sameMaintaining the monthly inventory for Raw materials.Handling… Show more Handling a shift With Duty ManagerAllotments of duties to Operation Crew & Utility worker.Handling of Change box, Meal sheet, & other sales Reports.Providing Guest satisfaction through fast & efficient Service & taking feedback from the Guest.Dealing with Guest complaints.Checking the cleanliness & security of Restaurant area.Ordering for raw material & keeping a track on consumption of the sameMaintaining the monthly inventory for Raw materials.Handling 20 nos. of operation crew & 05 nos. of Utility staff at the Restaurant Show less