Responsible for driving the gold loan business in the East region, coordinating gold loan branch launches, recruiting manpower, conducting training & development, and ensuring audit & compliance.

Oversee the performance of Group Loan, individual loan, CASA, Deposit & TPP product portfolio in terms of growth and Portfolio quality in the state of Bihar & Jharkhand➢ Responsible for maintaining high quality service standards and efficient use of alternate channels to drive business ➢ Assess the market potential, risks and competitive atmosphere in the territory and provide inputs for policy decisions and product development. Plan and train the team to counter competition… Show more Oversee the performance of Group Loan, individual loan, CASA, Deposit & TPP product portfolio in terms of growth and Portfolio quality in the state of Bihar & Jharkhand➢ Responsible for maintaining high quality service standards and efficient use of alternate channels to drive business ➢ Assess the market potential, risks and competitive atmosphere in the territory and provide inputs for policy decisions and product development. Plan and train the team to counter competition. ➢ Responsible for driving any new and existing product at grass root level➢ Ensure the staff satisfaction and fair & transparent performance management system driven across all the branches➢ Close monitoring of credit performance and adhering to compliance aspect➢ Oversee the probable risk and immediate remedial measure implementation➢ Recruitment training and capacity building➢ New business channel development, Area survey and branch network expansion➢ Hands on approach on NPA and timely initiate mitigating steps on priority basis➢ Drive alternate channel utilization among all cluster branches➢ Constantly monitoring the customer retention and implement plan of action for customer’s life event ➢ Up breast with regulatory guideline and knowledge sharing among responsible business manager➢ Ensure all Audit observation need to be appropriately addressed as per SOP and regulation➢ Ensure compliance with Know Your Customer, Anti Money Laundering, Audit and other regulations applicable➢ Daily/weekly/monthly planning & target accomplishment, according to the annual/monthly targets established for each Branch➢ Organizes weekly and Monthly meetings in order to review the weekly goals and set new goals to reach the monthly targets ➢ Evaluate staff behavior considering Lending product, establish deficiencies and propose implement solutions to improve them Show less

Oversee the performance of Group Loan, individual loan, CASA, Deposit & TPP product portfolio in terms of growth and Portfolio quality➢ Assess the market potential, risks and competitive atmosphere in the territory and provide inputs for policy decisions and product development. Plan and train the team to counter competition➢ Close monitoring of credit performance and adhering to compliance aspect➢ Oversee the probable risk and immediate remedial measure implementation➢… Show more Oversee the performance of Group Loan, individual loan, CASA, Deposit & TPP product portfolio in terms of growth and Portfolio quality➢ Assess the market potential, risks and competitive atmosphere in the territory and provide inputs for policy decisions and product development. Plan and train the team to counter competition➢ Close monitoring of credit performance and adhering to compliance aspect➢ Oversee the probable risk and immediate remedial measure implementation➢ Recruitment training and capacity building➢Area survey and branch network expansion➢ Constantly monitoring the customer retention and implement plan of action for customer’s life event ➢ Up breast with regulatory guideline and knowledge sharing among responsible business manager➢ Ensure all Audit observation need to be appropriately addressed as per SOP and regulation➢ Daily/weekly/monthly planning & target accomplishment, according to the annual/monthly targets established for each Branch➢ Organizes weekly and Monthly meetings in order to review the weekly goals and set new goals to reach the monthly targets Show less