Senior Executive Management Information System
Current• Cross-checking Salesforce’s ticket requirements.• Implemented a new reporting using Power BI which help reduced processing time by 50%.• Analyzed each department’s 12-month production using Excel and Power BI to develop an employee performancedashboard for the fiscal year, resulting in 40% increased accessibility and enhanced decision-making.• Created daily, weekly, monthly and quarterly reports, improving data transparency and decision-making speedby 25%.