Leading a reputed US based MNC company as India Quality Head, handling all the verticals of Quality.Having 13+ years of vast experience in diversified food industries including Beverages, Dairy & Ice cream, Frozen food, Pulp & concentrates and Honey segment. On academic grounds M.Sc. in Microbiology, and Certified BRCGS Lead Auditor (issue 9), FSSC 22000 V 5.1 Lead Auditor and trained on FoSTaC advance manufacturing Level-2. Well versatile with System implementations as BRCGS Food safety (issue 8), BRCGS Gluten free management system (V 3.0), FSSC 22000 V 5.1, QMS, TSH (True Source Honey), USFDA, Organic, Non-GMO. HALAL, SGF, KOSHER etc. Achievement of set objectives through the implementation, up-gradation and monitoring of set policies, procedures, manuals and system tools.Understanding the customer requirements and their fulfillment by the integration of customer specific standards & procedures into systems, including but not limited to SQMS (McD), Nestle, Kellogg's, Marico, Emami (Zandu), Mondelez, Parle, Dabur, Coca-cola etc and their verification through timely customer audits, submission of specific questionnaires and declarations.Supplier management, regular audits, their performance evaluation CAPA closure.On-site handling of RCA/CAPA for any non-conformance raised during internal, 2nd party, 3rd party or regulatory audits and customer complaints. Analysis of customer satisfaction index through regular feedback and their assessment.Regulatory requirements compliance through regular track of status of various licenses related to Government Licensing authorities (like Pollution, Boiler, SWMA, Fire, Waste management etc) and Regulatory bodies like FSSAI, USFDA EIC, BIS, APEDA, Lebelling compliance (Legal metrology, Packaging and Lebelling) with their timely renewal and system updation as and when required.Continual improvement through conducting frequency based audits, MRMs, Emergency exercises as Mock recall, traceability, mock drill for fire safety and implementation of Food safety and quality culture (OPL, Kaizen, Employee of the quarter etc) throughout the organization.Building People awareness and effective engagement in process approach through training's and onsite interactions.Well aware of QA/QC tools and hands on analytical parts for chemical and microbiological analysis, Sensory evaluation and implementation of new methods. Good communication and presentation skills, effective internal and external communications through various modes like verbal, mails, MIS, KPIs, Review summary's, complaints & for emergency situations etc.
Listed skills include Documentation, Industrial Microbiology, Auditing, Food Processing, and 1 others.