• Working majorly as Sr. Manager Delivery & Operations for MSP/VMS/Direct Clients and System Integrator/Implementation Partner Clients for US and Canada. • Building, Leading, Managing and providing recruitment and process training to the team of 35-40 recruiters including team leads. • Responsible for overall Delivery of the assigned clients, Client Relationship Management, Sales, and team building & management. • Responsible for the entire Business transition process, Onboarding documentation, and Supervision of the delivery team as well as the overall talent acquisition process. • Responsible for covering all the requirements received from Clients/POC’s with qualified & deliverable candidates with good TAT which improves Vendor Rating in MSP’s/Clients review report. • Working on Contract (W2, C2C, T4 of Canada), Permanent/FTE & C2H (Contract to Hire) requirements. • Responsible to maximize Submit to Interview, Interview to Hire and Hire to PO ratio. • Performing final screening and interview of the candidates before submittal and update the same in ATS Jobdiva. • Proficient in Delivery, Recruitment and Sales techniques such as Vendor Relationship management, vendor networking, job boards, ATS, LinkedIn, Internet search, headhunting etc. • Generating growth and managing overall profitability within current clients.• Prepare reports on account and delivery status. • Responsible to maintain and improve Vendor rating in Clients/MPS’s Quarterly/Half yearly/Yearly Vendor review reports. Focused on Strategy planning and the targets.• Updating ATS Jobdiva on Real-Time basis. • Candidate engagement (Constant touch, building connect, query resolutions, interview preparation, post-interview follow-up, and sharing updates). • Hands on recruitment contributor.

• Responsible for Operations Management, Client Relationship Management, Business Development & overall Recruitment Delivery Management of the assigned Clients. • Built, Led, Managed, & Trained a team of 30-40 recruiters including team leads. • Worked majorly on MSP Client CSAA (AAA Insurance), Cognizant (Digital, Infra, IT Practices) and Mphasis IT requirements. • Maintained relationships with VMO Program Coordinators/MSP Coordinators/Clients/Hiring Mangers in US so as to receive ongoing requirements for staffing. • Focused more on Strategy planning and the targets. • Responsible for getting new requirements from respective Clients/POC’s and covering them with qualified candidates with good TAT which improves Vendor Rating in MSP’s/Clients review report. • Responsible for Building, Leading, Managing, Training/Mentoring the Recruitment team to fulfill recruitment needs. • Responsible to maximize Submit to Interview, Interview to Hire and Hire to PO ratio. • Performed final screening the candidates before submittal and update the same in ATS Jobdiva. • Involved in Business Development including Client relationship, Account management, Relationship management and Recruitment Delivery Management. • Responsible for the entire Business transition process, Onboarding documentation, and Supervision of the delivery team as well as the overall talent acquisition process. • Worked on Contract (W2/C2C), Permanent & C2H (Contract to Hire) positions.• Generated growth and managed overall profitability within current clients.• Prepared reports on account and delivery status. • Updated ATS Jobdiva. Hands on recruitment contributor.

• Responsible for Talent Acquisition, Training the recruitment team, Onboarding documentation, updating ATS and Managing VMS/MSP Coordinator. • Built, Led, Managed, & Trained a team of 25-30 recruiters including team leads.• Performed 2nd level screening and interview of the candidates before submittal in VMS and updated the same in ATS. • Responsible to improve Vendor Rating in MSP’s/Clients Vendor Review report.• Attended the HM/Client’s calls and updated the same to recruitment team. • Candidate engagement (Constant touch, building connect, query resolutions, interview preparation, post-interview follow-up, and sharing updates). • Responsible to maximize Submit to Interview, Interview to Hire and Hire to PO ratio. • Submitted resumes, interview confirmations, interview reschedules, etc. in the VMS portal and updated the same to VMO/MSP Coordinators. • Arranged drug screens and background checks on applicants after an offer released. • Participated in Daily and weekly recruitment meetings, conference calls, focusing on troubleshooting difficult positions and managing client issues.• Handled full life cycle of Recruiting activities including Posting Positions, Prescreening & Interviewing candidates over the phone, obtaining leads and reference checking, client interview arrangements, closing candidates for the position. • Worked with Direct and MSP/VMS based Banking and Telecom Clients.• Responsible for full-cycle recruiting: interview, offer, negotiation and closing candidates for assigned requisitions through ATS (Bullhorn).• Sourced/recruited Consultant from LinkedIn, ATS (Bullhorn) and Job Portals (Monster, Dice, Career builder, Making job postings on the Job Portals.• Worked on Contract (W2/C2C), Permanent & C2H (Contract to Hire) positions. • Responsible for achieving a good conversion ratio of submittals into interview and placement.

Executive Resourcing Responsibilities:• Handled full recruitment life cycle and managed the whole recruiting process from resume sourcing till the final offer is made.• Responsible to serve our major clients from Telecom, Wireless Communication & Energy domains like Time Warner Cable, BCBS, AT&T, and PG&E, etc. • Worked closely with Team Members and Account Manager to anticipate requirements & identify potential resource pool, which includes sourcing, screening, evaluating and select candidates through a structured recruitment process designed to obtain the best candidates. • Worked on Contract (W2/C2C), Permanent & C2H (Contract to Hire) requirements. Account Coordinator • Supported to Sr. Account Manager of Telecom client-AT&T. • Responsible to maximize Submit to Interview, Interview to Hire and Hire to PO ratio. • Responsible to improve Vendor Rating in MSP’s/Clients Vendor Review report.• Coordinated with the team of 30-35 members. • Updated ATS (Jobdiva) on real time basis. • Drafted emails for the Account Manager to send them to the Client HM/MSP POC. Drafted emails for interview confirmation, post-interview feedback, sending “Thank You note”, follow-up on the post-offer paperwork, etc. • Coordinated with the recruiters to ensure on time coverage of the requirements.• Worked as a liaison between Recruiters, RM, Delivery Manager and Account Manager.• Submitted resumes, interview confirmation, interview reschedule, etc. in the VMS portal.