● Managing complete product portfolio strategy for solar solutions category across the 3 brands - Livguard, Livfast & Indpower.● Conducting market research, engaged with customers, dealers, and distributors to identify needs and preferences for Rooftop Solar.● Supervising the KPIs of over 200 active products.● Spearheading project management efforts for the development of futuristic product portfolio.● Spearheading the digital infra including digital product/service development & tele sales team.● Monthly pricing review with respect to RMC to achieve Gross Margin targets.● Managing product marketing activities along with the participation in exhibition, partners meet, seminars and customer interactions events.● Managing product and sales training for sales representatives & channel partners.

● Product development: Lithium battery packs NMC & LFP● JV with manufacturers: Electric vehicle (2-wheeler & 3-wheeler), ESS, Solar streetlight, & UPS● Improved marketing to attract new customers and promote business.● Boosted product sales through engaging and informative product demonstrations.

● Led and Managed the Solar project sales department comprising multiple verticals - industrial, institutional, residential, government projects & tender.● Led end-to-end product development, collaborating with R&D, Marketing, and Supply Chain teams for successful launches. Also partnered with external vendors to fill portfolio gaps with solar products.● Identifying key strategic locations to expand the width of distribution in both channel and project sales.● Liaise with the marketing team and recommended various campaigns, improving lead quality and cost optimization.● Setup the Service support department to ensure smooth operation and build CSAT; Assisting in the expansion of revenue from 45 to 550 crores ● Led and managed multiple verticals of service domain such as Technical support, service coordination, service support, repairing & testing, spares store & dispatch, and conducting FMEA, and RCA meetings.

● Head the team of service engineers, installations & and commissioning engineers.● Ensure smooth operation for customer support from complaints to recommending appropriate solutions within TAT, an effort that achieved > 90% CSAT score in 98% TAT timelines. Products - ESS, Batteries, Controllers, SMPS, DC-DC converters, DC Chargers, etc