Monthly and Fortnightly payroll processed accurately & timely for Australia, New ZealandResolved day to day payroll related queries of employees such as leave, tax, pay increases, IRD, ATO and super queriesMaintain an accurate database for employee. Maintain details of all employees on ADP payroll tool.Assist in system testing/upgrade requirements. Timely and accurate payroll validationNew hire documentation and processingEnter allowances / deduction of employees into oracle databases like stock pension plan (ESPP), southern cross Mediclaim, wage adjustment, annual leave, annual leave cashout, relocation allowance, back pay etc.Other components\ elements verify with form and processing in ADP, Car lease vehicle processing against salary sacrifice or deduction, car parking against salary sacrifice or deduction Paid parental leave processing (AU/NZ) Government paid parental leave processing (AU) Salary continuance payment processing Purchase leave calculation and processingLong service leave processing as per eligibility (AU) Processing termination calculation as per country legislationMonthly checking on IRD portal for any new notices to be processedMaintain trackers like recovery from EE (incase of any advance paid), salary continuance, parental/ maternity leave tracker.Develop and drive action plans and root cause analysis reports for issues, as required.Ensuring payments to employees/ tax authorities are made accurately and on time.Update superannuation details on ANZ super portal Monthly superannuation reconciliation and upload super paymentsState tax reconciliation and payment (Australia) Child support reconciliation and payment processing (Australia)IRD Reconciliation & payment (NZ)Responsible for providing the monthly MIS related to Payrolls, quality, superannuation (SAFF) file, child support, state tax and kiwi saver, IRD tax report etc.

Ø  Australia and New Zealand end-to-end payroll on ADP.Ø  Working on ADP, Service Now and Workday.Ø  Handling two monthly and two Fortnightly pay runs in a month and ensuring the 100% accuracy.Ø  Handling off-cycle when it is necessary.Ø  Sound knowledge of new hire, absence, deduction, termination, redundancy and other process.Ø  Lodgment of Superannuation funds and Payroll State tax and PAYG.Ø  Ensuring any monthly over and underpayments are processed and communicated promptly to senior managementØ  Responsible for maintaining and updating team skills matrix & other process SOP.Ø  Focus on process improvements through new initiatives and automations.Ø  As a mentor to new joiners and junior members of the team, taking regular sessions on bridging the knowledge gap of team members.   ➢ SOP preparation, conducting root cause analysis and handling escalation.Ø  Lodgment of third party payments and IRD.Ø  As a mentor to new joiners and junior members of the team, taking regular sessions on bridging the knowledge gap of team members.Ø  Preparing month end report as per the finance team requirement.

• Team Lead for ANZ Payroll, wherein I would be responsible to set-up the process for the upcoming go-live clients and ensure to meet the steady state operations for the same.• Worked on Attache.• Create the procedures and manuals to meeting the customer requirements with proper process flows and designs.• As a knowledge person, primary role was to Create, share and use of knowledge in an organization and in team.• Adapted to evolving processes, tools, and team structure and instrumental to form a team.• Team Management.

• Australian Payroll SAP• Ensuring the efficient and effective day-to–day operation of payroll functions.• Verifying the accuracy and maintenance of payroll related information such as leave applications, higher grade duties, overtime, payroll deductions and tax deductions.• Supporting the team in ensuring systems facilitate the analysis and timely reporting of payroll operations.• Planning and delivering the Fortnightly/ Monthly payroll service• End-to-end Payroll Process ✓ Adjustments ✓ Terminations ✓ Tax Calculations ✓ Payroll Tax ✓ Long Service Leave ✓ Admin ✓ PAYG ✓ BAS ✓Payroll Tax ✓ Super.

• Australian Payroll on SAP and Peoplesoft• Performed Data cleansing activities to ensure smooth payroll run • Processing of OH&S claims for eligible employees.• Performing Oncycle activities as per the schedule to ensure accuracy and TAT.• Performing post payroll activities which includes payslips, payment summary, interfaces etc.• Running Offcycles 5 times in a fortnight and ensuring the 100% accuracy and TAT.• Processing termination and ensuring accurate F&F through either Offcycle or Oncycle. • Sound knowledge on Hire, Absence, Deduction and Overpayments.• Replying Clients Complex query on Payroll, Tax, Superannuation, Termination etc ASAP• Performing year end activities.

• Listened to calls either recorded live or side-by-side while communicating feedback.• Encouraged good practices and discouraged bad ones.• Identified calls failing to meet predefined standards and identified the problem.• Implemented agent training and coaching initiatives.• Understood the priority of the organization and evaluated call behaviors for regulatory compliance cross-selling and adherence to policy.• Provided customer feedback and internal compliance feedback to management