Manisha Agarwal Email and Phone Number

Lead and follow up on maintenance activities for our legacy BI platforms QlikView –- Which application can be moved. Feasible & benefits for moving.Working on New Roadmaps for Change activities for all legacy BI Applications- Implementation of Documentation & Communication plan for BI: migrating documents, creatinguser guidelines, FAQ etc.QlikView platform upgrade investigationChanging the approver structure for legacy applications QlikView and Click and… Show more Lead and follow up on maintenance activities for our legacy BI platforms QlikView –- Which application can be moved. Feasible & benefits for moving.Working on New Roadmaps for Change activities for all legacy BI Applications- Implementation of Documentation & Communication plan for BI: migrating documents, creatinguser guidelines, FAQ etc.QlikView platform upgrade investigationChanging the approver structure for legacy applications QlikView and Click and DecideCreating a Wiki page for legacy BI applications (like the one that exists for Power BI)Reviewing and simplifying the process for ticket handling in ITSSP for incidents, access requests, servicerequests and change requestsImprovising existing process for ticket handling, overall workflows automations.Leading BI AM meetings for daily activities & statuses on different platformKaizen end to end management for all BI AM tasks , CR’s & issues. Show less

Scrum Master

DevOps , Team Management , Unix

HSBC, Pune as IT Specialist Software Engineer / System Administrator (IT – Operations – ESM (Enterprise System Management) Role:• Spearheading the alert creation in V2 and V2 (Enrichment GUI), BES\/ BEM User/Group Creation, Maintenance Manager, Alert Blackout, Alert Suppression, GSD R 12 GSD groups creation, Xmatter Integration, Service Lens and Release process, MKS Integrity, RTC, BEM Release, Patrol Monitoring, Server Alerting Set-up Via PCO• Working as Release Manager for… Show more HSBC, Pune as IT Specialist Software Engineer / System Administrator (IT – Operations – ESM (Enterprise System Management) Role:• Spearheading the alert creation in V2 and V2 (Enrichment GUI), BES\/ BEM User/Group Creation, Maintenance Manager, Alert Blackout, Alert Suppression, GSD R 12 GSD groups creation, Xmatter Integration, Service Lens and Release process, MKS Integrity, RTC, BEM Release, Patrol Monitoring, Server Alerting Set-up Via PCO• Working as Release Manager for production and development including 2 release every week following the concept of ‘Team On Release’; implementing VCS applications, RTC/ for doing releases for every week• Working for back-end process for configuration and alert creation at dashboard, conducting mapping of services, while upgrading the versions• Confirming release of BEM- recycling of cells, leading productions including 2 development and 2 production releases• Monitoring different servers and conducting BEM server login and testing units created as example queries; supporting development server for further release and production• Processing the CR creation, implementation of CR during the change window while ensuring the GSR releases every week as per the team contribution assignment and to deliver with 100% quality and as per project guidelines• Monitoring the requirement of analysis and investigation, reckon the existing alerts, set-up and configurations• Leading the development testing in Putty and releases for all production phase for weekly processes and tasks• Checking the recycling of As400 cells at adapter level, Iseries alert configuration; leading production testing of alerts via putty on servers using V files (creating) and firing alerts on Adapter and Enrichment cell using Shell Scripting• Supporting, monitoring CPU and disk utilization monitoring on super dome servers, allocating resources based on system requirements• Show less

Unix Profile.