Manisha Jaiswal Email and Phone Number

Handling the entire team of Intendminds.Helping clients to find suitable candidate to fill their vacancies.Involved with the marketing department to devise job adverts.Placing adverts in relevant market journals and publications, job boards and local press.Making phone calls to candidates who are judged to be eligible.Conducting phone interviews with prospective candidates.Describing the work duties, salary and benefits of a particular vacancy.Doing background checks and verifying the references, work experience and academic qualifications of applicants. Screening, testing and assessing candidates.Developing a relationship with interviewees.Receiving and reading through the CVs that job seekers have sent in to the recruitment agency.Arranging interviews with candidates who have been short listed for a position.Drawing up short lists of suitable candidates.Involved in negotiating the salary between the client and the candidate. Attending job fairs on the companies behalf, standing at a staff and talking with graduates and job seekers.Attending network events and using marketing to attract suitable and potential candidates.Updating the recruitment agency database with the details of potential candidates. Assisting applicants with their interview techniques.Calling up a candidate and informing them if they have been successful or unsuccessful in their application.Cold calling companies to generate more business for the recruitment agency.Attending meetings with clients at their offices.Ensuring the compliance of any temporary worker or contractor placed.Giving clients advice and guidance on appropriate pay rates, training and career development.Building own database of clients and contacts.

Helping clients to find suitable candidate to fill their vacancies.Placing adverts in relevant market journals and publications, job boards and local press.Making phone calls to candidates who are judged to be eligible.Conducting phone interviews with prospective candidates.Describing the work duties, salary and benefits of a particular vacancy.Doing background checks and verifying the references, work experience and academic qualifications of applicants. Screening, testing and assessing candidates.Developing a relationship with interviewees.Receiving and reading through the CVs that job seekers have sent in to the recruitment agency.Arranging interviews with candidates who have been short listed for a position.Drawing up short lists of suitable candidates.Involved in negotiating the salary between the client and the candidate.

Monitoring of transactions as per process guidelinesProviding event-based and frequency-based accurate and regular feedback as designated in the processPrepare transaction monitoring reports and ensure timely and accurate reportingConduct ongoing analysis of quality performance and recommend actions for improvement at associate / process levelParticipate in calibration exercises on a regular basis to ensure consistency in measurement.Work closely with the Operations/Quality AMs and Managers to identify the development areas of aligned teams and to define a road map for their improvement.Participating in team huddles and providing brief on Quality performance in the processPerform transaction processing as per defined policies and proceduresMonitoring Customer Experience on the floor focusing on soft skills and improve Customer Service performance of Bottom outliersReduce the learning curve for New AgentsCo-ordinate all process improvement initiatives with process Black Belt.Call listening sessions to be conducted for people in production.