Manish is a seasoned business and IT consultant with 17+ years of in-depth experience of providing business, IT strategy and process consulting to leading global CPG and Retail clients in their transformation journeys. He has been a trusted Digital Transformation Partner to multiple Food and Grocery, Health & Beauty, Fashion, Apparel & Footwear retail and FMCG, Tobacco sub industry segments with extensive experience in business advisory, business case development, prioritization & road mapping, solution definition, program execution, change management and continuous improvement.He is an innovation/digital enthusiast who specializes in Omni Channel Commerce, Customer Experience Management and Digital Transformation. He has helped his clients enter new markets, execute and adopt omni-channel retail, driving global digital transformation programs, enhance customer offerings/experience, solve business problems to achieve operational excellence e.g., Returns Management in desired value and time frame.Snapshots of his diverse engagements during his career -- Manish worked for clients like Burberry, Aldi, Adidas, Walmart, Reckitt Benckiser, Ford Motors, British American Tobacco, J&J, PMI, Ulta Beauty, Landmark Group & many othersIndustry Specialization - Fashion, Apparel & Footwear I Food & Grocery I Health & Beauty I CPG- FMCG, Tobacco I Automobile – eCom Retail I MiscKey Expertise- Omni Channel Retail eCommerce I Fulfilment and OTC Cycle I Customer experience & Journey management I Returns management I DT led Human Centric OCMKey Roles - Retail/CPG Business Consultant I Digital Transformation Expert I Product Owner - Agile I Functional Business Analysis I OCM Consultant Technology Know-how - ERP - SAP ECC, MS Dynamics I Commerce - SAP Hybris, ATG, Demandware I Misc. Tools/solutions – Recommendation, Upsell/Cross sell I Emerging Tech – Blockchain, Artificial IntelligenceI Production and Content Info ManagementManish is a creative thinker, thought leader and analytical problem-solver equipped with both business acumen & technology know how with demonstrated ability of delivery excellence in complex and strategic engagements.