Manisha Shah Email and Phone Number
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Manisha Shah is a Co-founder | Tildei | Elevating marketers and empowering customers, one conversation at a time at Tildei. She possess expertise in digital marketing, email marketing, web analytics, crm, analytics and 26 more skills. Colleagues describe her as "Manisha is not only one of the strongest colleagues I've ever worked with, but a stellar manager as well and she has been a mentor to me for more than 5 years now. Her strong work ethic coupled with her positive and highly professional attitude makes her a pleasure to work with and for. Her team at Experian CheetahMail was amongst the most talented people I'd ever had the pleasure of knowing, and then she went on to build the Client Services organization from the ground up at Offerpop with an equally impressive group of professionals. Her talent for building up incredibly efficient, happy teams and cultivating team spirit and growth is unlike anything I've encountered before. Not to mention, her clients rave about her. The relationships she builds both internally and externally are highly valuable and have proven long-lasting results.", "In short, Manisha is one of the best colleagues I've ever had, and probably ever will. She is scary intelligent, and never rests on her laurels. She came into Offerpop with a Director level, but in actuality performed that role and several others for months. There is no job below her, and she is always willing to help others even at the expense of her own time. To sum up, if Manisha is assigned to a major project/initiative, I wouldn't have a single worry about it getting done in the most efficient manner, and of the absolute highest quality.", and "Manisha simply walked into Offerpop and got to work. The results followed immediately and what we now see is one of the most effective teams powering Offerpop's growth. She makes management look effortless - her team adores her while providing reliably excellent customer service. If there's some sort of SaaS dream team, she has to be considered."
Tildei
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Co-Founder & Chief Revenue Officer (Cro)Tildei Sep 2022 - PresentNew York City, UsConversation First Lifecycle Marketing -
Director, Product ManagementSalesforce Oct 2018 - Sep 2022San Francisco, California, Us -
Vp Customer Success And Business OperationsRebel (Acquired By Salesforce) Jul 2017 - Oct 2018New York, Ny, UsRebelmail enables digital marketers to send interactive emails and understand the in-email experience of their audiences in realtime. In my role at Rebel I am responsible for all revenue producing functions of the business, including new business sales, expansion and retention. I also lead our Partnerships team and marketing efforts. -
Director Of Brokerage AccountsVts, Inc. Jan 2016 - Feb 2017New York, Ny, Us- Responsible for success and growth of brokerage accounts through education, business reviews, and relationship management; enable revenue growth into accounts by opening additional channels- Drive broker advocacy of Hightower through marketing and referrals- Develop processes for scalable management of brokers and assistants using the platformHightower is the leading leasing and asset management platform for the commercial real estate industry. Our products are trusted by thousands of owners and brokers to increase returns, improve productivity, and reduce risk. Founded in 2013, Hightower has nearly 2 billion sf managed on the platform. Learn more at https://www.gethightower.com/ -
Vice President, Customer SuccessWyng Oct 2014 - Aug 2015New York, Ny, Us- Lead retention efforts for entire client base- Develop processes to enable customer success, such as onboarding, training, ongoing strategic framework and renewal methods- Forecast anticipated retention rates by customer segment, and outline areas to increase rates- Work closely with Sales organization to identify upsell opportunities and sell new or upgraded solutions -
Director, Customer SuccessWyng Jan 2013 - Oct 2014New York, Ny, Us- Started the Client Services organization at Offerpop; hired and manage team of 14 including Account Managers, Jr. Account Managers and a Training Specialist- Create processes for scaling Client Services organization to efficiently manage growing client roster- Responsible for a portfolio of approximately 1,000 Enterprise, mid-market and self-service client- Consistently hit increasing renewal and upsell goals- Establish social media best practices through case studies to advise clients strategically on social campaigns- Lead cross-functional group within Offerpop on company wide initiatives- Partner with Product and Development teams to provide consistent product feedback from users -
Director Of Client ServicesCheetah Digital Jul 2004 - Jan 2013Chicago, Illinois, Us-Responsible for managing $40M of business across financial services, retail, publishing, non-profit and media verticals; 40% YOY revenue growth from 2010 to 2011-Maintain 30+ client relationships with premier brands such as American Express, Museum of Modern Art, Staples, and American Eagle Outfitters-Support Sales organization to close new business deals -Build and maintain Executive level relationships across client portfolio and server as the point of escalation-Manage and renegotiate contracts to maximize GCV and retain clients Responsible for staffing, team structure, performance reviews and career development; staff includes 6 direct reports and 80 total client service professionals globally-Collaborate with clients to execute data driven marketing campaigns, lifecycle communications, retention and reactivation programs, remarketing and winback programs -Partner with internal technology teams to provide client focused product development insight-Partner with vendors in digital space, including search, display, product recommendation, web analytics and database-Three time winner of 100% sales achievement award for meeting and exceeding client growth quotas -
Senior AnalystNielsen Jan 2002 - Jul 2004New York, Ny, Us-Consulted with Kraft/Nabisco’s Consumer Insights group using quantitative data analysis-Analyzed new product launches to determine customer adoption and repeat purchase behavior-Conducted tests to understand success of national and regional store promotions-Worked with Brand Managers on custom studies, including qualitative focus groups
Manisha Shah Skills
Manisha Shah Education Details
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Syracuse UniversityPsychology -
Watchung Hills Regional High School
Frequently Asked Questions about Manisha Shah
What company does Manisha Shah work for?
Manisha Shah works for Tildei
What is Manisha Shah's role at the current company?
Manisha Shah's current role is Co-founder | Tildei | Elevating marketers and empowering customers, one conversation at a time.
What is Manisha Shah's email address?
Manisha Shah's email address is ma****@****wer.com
What is Manisha Shah's direct phone number?
Manisha Shah's direct phone number is +190853*****
What schools did Manisha Shah attend?
Manisha Shah attended Syracuse University, Watchung Hills Regional High School.
What are some of Manisha Shah's interests?
Manisha Shah has interest in Ios App Store, Art, Animoto, Harry Potter, The Home Depot, Sephora, Burberry, Sports Night, Lowe's Home Improvement, Seamless.
What skills is Manisha Shah known for?
Manisha Shah has skills like Digital Marketing, Email Marketing, Web Analytics, Crm, Analytics, Strategy, Database Marketing, Mobile Marketing, Digital Strategy, Online Advertising, Multi Channel Marketing, Customer Acquisition.
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