Manisha Srivastava Email & Phone Number

Gurugram, Hr, In

Gurugram, Haryana, India

Customer Onboarding: - Guide enterprise customers through the onboarding process to ensure a smooth and successfulintegration - Provide expert advice and assistance to customers in setting up and configuring their accounts.Customer Engagement: - Maintain regular communication with customers to build strong, long-lasting relationships. - Act as the main point of contact for customer inquiries, issues, and requests.Upselling and Revenue Expansion: - Identify opportunities for upselling and cross-selling additional services or features that align withcustomer needs and objectives. - Collaborate with the sales team to maximize revenue from existing accounts.Customer Retention: - Develop and implement strategies to prevent customer churn and ensure high customersatisfaction. - Address customer concerns and issues promptly, working to find effective solutions.Data Analysis and Reporting: - Utilize customer data and analytics to track usage, identify trends, and provide insights to helpcustomers optimize their experience.

Gurugram, Haryana, India

Gurugram, Haryana, India

Managing real estate portfolio encompassing 25 accounts based in PAN IndiaFocus Areas: Special Events | Print AD | AV Production | OOH | EDMsEvents: M3M Special 26 Big Billion Sale | BPTP Game Of Homes | CP Meets

> Track record of success at driving top sales results and generating revenue.> Presented product solutions virtually to over 15K plus individuals during Covid-19 Pandemic> Part of pan India activation process for Unacademy’s test preparation business for categories like NEET PG.> Exceed pipeline contribution goals for one of the leading e-learning platforms of India> Skilled negotiation, end-to-end sales, and full customer lifecycle management.

Gurgaon, India

> Focused work on business development, marketing for real-estate projects.> Leased out a high number of commercial properties PAN India Lead and maintained a very strong pipeline for the business.> Worked on highly expanded PAN India market.> New client acquisition, Client Relationship Management, Business Development, Negotiations & Closing Deals.

Gurgaon, Haryana, India

Retaining/Acquiring new accounts/clients in the specified region. Managing the entire sales process effectively from query generation to paymentReviewing & maintaining monthly sales tracker, plan and executing market visitsCreating new products by interacting with Marketing and Demand teams' tailor made to client requirementsUnderstanding client requirements and pitching the product accordingly Sharing regular feedback on market conditions, competition, pricing and other factors influencing sales Interacting regularly with the clients to ensure a committed and partnership based relationship

Gurgaon, India

Handling Marketing Of Swachh Bharat Expo - Clean India Expo which is a leading B2B event of cleaning industry, where larger brands of the industry come to showcase their products, solutions, services and innovation.

Noida Area, India

Handling : Pre-Production, Production, Post Production Of Reality Entertainment Soap aired at Mahua Tv Channel.Responsible for: #Assisting Cast & Crew#PCR Coordination#Writing to Visuals

Noida Area, India

Sahara Samay News Channel.> PCR Coordination> Coordinate with Reporters & Crew in field> Handled Newscast (packages, video, graphics, etc.)> Fetching leads for possible stories> Contributed in Organizing the news bulletin.

Mba, Marketing, Cgpa 7.12 / 10

MBA- Media Management & Marketing

Bachelor Of Arts (B.A.), Mass Communication/Media Studies, 88%

Activities and Societies: Dramatics Club, Debate Team, Event Organising Committee, Documentary Film Making. Graduated in Journalism & Mass.

10+2, Commerce, Business Studies

Activities and Societies: Debate Team Schooling 10+2