Manish Chowdhury

Manish Chowdhury Email and Phone Number

Experienced IT Delivery Leader @ Mantra Softech
ahmadabad, gujarat, india
Manish Chowdhury's Location
Ahmedabad, Gujarat, India, India
Manish Chowdhury's Contact Details

Manish Chowdhury work email

Manish Chowdhury personal email

About Manish Chowdhury

• Extensive international IT Industry experience of 30+ years in end-to-end IT services including complex IT Program and Project Management, Solution Design, Development, and Testing, Delivery and Operations Management, Leadership, and Team Building• Key employers include Amdocs, IBM, Tech Mahindra, start-up Co-founder, Holcim, and Mantra• Various roles across the career include Developer, Analyst, Team Lead, Subject Matter Expert, Project / Program Manager, Consultant, Solution Architect, People Manager, Quality Manager, Testing Head, Presales Lead, Business Development, Co-founder, Advisor to Start-ups, etc. • Around 10 years of international work experience in Europe and North America (USA, Canada)• Extensive direct client facing experience, including co-location with client teams• Experience of managing teams up to 130 FTEs• Revenue handling: Independently managed up to US$ 15 million. Jointly managed programs of up to US$ 35 million• Service Lines experience: Implementation, Roll outs, AMS / Support, Transition, Operations, Security• Vertical’s experience: Telecom, Transport, Energy/Oil & Gas, Healthcare, Manufacturing, Biometrics, etc.• Technical Expertise: Unix (and variants), Windows, NetWare, Oracle, Amdocs, Clarify CRM, Java, C/C++/Visual C++, COBOL, SQL, PL/SQL, Pro C, Visual Basic, Perl, FOCUS, Rational ClearCase, Oracle Developer, Office365 platform, Data Science (Python, Tableau, Machine Learning, Deep Learning with NLP), AWS Echo/Alexa Skills, IoT, Blockchain, Digital, etc.• Outstanding delivery & organizational capabilities, learnability to pick up new skills and technologies quickly, effective leadership to motivate, and work effectively in multinational, multicultural, multilingual, and geographically distributed teams• MBA from University of Kansas, KS, USA

Manish Chowdhury's Current Company Details
Mantra Softech

Mantra Softech

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Experienced IT Delivery Leader
ahmadabad, gujarat, india
Website:
mantratec.com
Employees:
376
Manish Chowdhury Work Experience Details
  • Mantra Softech
    General Manager - Solution Delivery
    Mantra Softech Jul 2023 - Present
    Ahmedabad, Gujarat, India
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  • Mantra Softech
    Senior Delivery Manager
    Mantra Softech Jan 2022 - Jul 2023
    Ahmedabad, Gujarat, India
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  • Holcim Global Digital Hub
    Program Lead, It Security, Apac
    Holcim Global Digital Hub Dec 2020 - Dec 2021
    Mumbai Metropolitan Region
    • As part of the Global Digital Hub of the organization, responsible for managing various IT Security programs across APAC region• Programs being handled include Data Protection (Classification, DLP, CASB), Cyber Security Awareness, Incident Response, ISO 27001 (for ISMS), etc.
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  • Neofour Technologies Llp
    Founder And Director
    Neofour Technologies Llp Sep 2017 - Dec 2020
    Pune Area, India
    • Was involved in developing a Smart Healthcare solution utilizing new-age technologies like wearables, IoT, Cloud, Blockchain, DS, AI/ML, DL/NLP, etc.• Assessment of above solution led Dept of Science and Technology (Government of India), and IIM Calcutta to jointly declare NeoFour among top 3000 startups in India as part of their Smart 50 program
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  • 366Pi Technologies
    Head Of Delivery
    366Pi Technologies May 2015 - Dec 2020
    Pune Area, India
    • It is primarily a Cloud based workplace automation startup implementing solutions around Office365 platform and SharePoint in Oil & Gas industry; it is also involved in blockchain solutions• Managed end-to-end delivery of entire solutions coming out of the company’s stable
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  • Tech Mahindra
    Head Of Testing Portfolio
    Tech Mahindra Jan 2015 - Apr 2015
    Pune / Singapore
    • Designated Head of Testing Portfolio at Singapore for the combined telecom testing portfolio of SingTel (Singapore) and Optus (Australia; subsidiary of SingTel) accounts during the bid process. Was involved in end-to-end RFP response activities, including defining technical solutioning
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  • Tech Mahindra
    Senior Project Manager
    Tech Mahindra Feb 2014 - Dec 2014
    Pune
    • Created 100+ peak size (offshore + onshore) test team from scratch working in Agile mode. Managed delivery and provided solution architecture and other technical knowhow to team (Client – AT&T Enterprises; Project – Halo; valued at ~ US$ 15 million)• Created another 30+ peak size (offshore + onshore) test team working in Agile mode. Managed delivery to AT&T and provided solution architecture and other technical knowhow to the other team (Client – AT&T Enterprises; Project – Gamma; valued at ~ US$ 1 million). Projects Halo and Gamma were handled in parallel• Established the testing automation practice within both the above-mentioned projects• Was controlling, reviewing, and approving various project management metrics and processes, including client invoices, using the SAP based workflow tool• Actively did lateral hiring of managerial resources (~ 10 count) and campus hiring of technical resources (~ 150 count) to support organization requirements
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  • Ibm Global Business Services
    Program Manager
    Ibm Global Business Services Sep 2010 - Jul 2013
    Pune Area, India
    Program Manager: Sep 2010 – Jul 2013, at Pune, India• Managed large-scale complex telecom BSS/OSS programs of up to 100 resources for Vodafone India like online data charging (valued at US$ 35 million), dynamic discounting service (valued at ~ US$ 4 million), billing transformation (valued at ~ US$ 35 million)• Reviewed and approved solution including Infrastructure requirement for new applications delivered as part of these programs, while conceptualizing and establishing L1 to L3 support for such applications• Chaired change control and governance board to ensure tight technical and financial control on all changes being made to the program• Earned appreciation from client Senior VP for proactive mentoring undertaken by me to bring back on track the fine-tuning of client’s service delivery processes with an emphasis on defining a Digital strategy road map as part of the processes• Received specialized IBM internal trainings targeted at leadership development, client engagements, and professional enhancement trainings like Lean Six Sigma Black Belt, etc• Received many appreciation awards from IBM management for successful implementation of various programs
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  • Ibm Global Business Services
    Industry Consultant
    Ibm Global Business Services Sep 2009 - Sep 2010
    Hyderabad Area, India
    • Provided technical consultancy to the ongoing system enhancements by leading analysis, solution architecting, and development of multiple small to medium telecom BSS projects for Telefonica O2, Ireland• Within a short span of time, facilitated additional business worth ~ US$ 3 million to IBM, and an estimated savings of ~ US$ 1 million to client by finding innovative technical solutions to client problems and winning their trust and confidence• Trained existing team of 50 resources to help them in understanding the architectural design of Amdocs products which were under implementation responsibility of IBM. This lead to productivity improvement of about 50% for the team. Additionally, mentored five junior resources in team resulting in increasing their productivity by at least 75%
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  • Amdocs
    Senior Subject Matter Expert
    Amdocs Aug 2008 - Jul 2009
    Dallas/Fort Worth Area
    • Provided L1 support and management for a production telecom billing system of AT&T Mobility. This system generated monthly billing revenues in excess of US$ 240 million per month• Was key contributor in transition of L1 support from another site to the customer site at Dallas, USA, due to business need, which resulted in increased customer satisfaction of about 50%• Introduced key improvements in system design and operational processes that resulted in discovery and plugging of revenue leaks worth ~ US$ 1 million annual on an ongoing basis• Successfully trained three new on site resources and established a core offshore support team of four resources. This led to an increase in efficiency of support team by about 75% along with cost savings by eliminating five proposed on site expensive resources• Worked internally and with customer senior management on service improvements and incident management in L1 support which increased customer satisfaction by almost 100% over a period of 6 months
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  • Amdocs
    Senior Subject Matter Expert
    Amdocs Jul 2003 - Jul 2008
    Kansas City, Missouri Area
    • Provided L2 support and executed system improvements for wholesale (MVNO) telecom billing system (BSS) of Sprint-Nextel. Resulting stability and efficiency improvements greatly helped Sprint’s MVNO clients increase their subscriber base by 70% over period of one year• Led, performed, and strengthened L2 support on 24x7 basis, and L3 support and management, for specialized BSS system (for products like prepaid cards, audio and video conferencing services, TRS services) of Sprint-Nextel, while serving as single point of contact between the client and Amdocs• Stabilized both the billing systems via proactive incident management including root cause analysis. This increased customer confidence in Amdocs to a very high level that proved to be a vital stepping-stone for their win of another project from Sprint-Nextel worth an estimated US$ 300-500 million
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  • Amdocs
    Senior Team Leader
    Amdocs Jan 2000 - Jul 2003
    Limassol, Cyprus
    • Strategic and significant technical role played by me in various telecom Billing and CRM development/OGS projects for clients like Rogers AT&T Wireless (Canada), Vodafone D2 (Germany), ExcelCom (Indonesia), CenturyTel (USA) resulted in Amdocs winning client accolades and gaining additional businesses. My successfully implemented projects for these clients resulted in them saving few thousands to millions of dollars across projects• Served as a key member of the core team involved in preparing for the first successful CMM Level 3 assessment of any Amdocs unit worldwide• Formulated and managed Quality Assurance process for Amdocs Clarify CRM product development that resulted in increasing the quality of the finished product by about 50%• Successfully oversaw development teams of up to 10 resources and managing complete development life cycle of solution for projects, including managing L3 support, incident management and root cause analysis
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  • Crystal Infosys
    Sr. System Manager
    Crystal Infosys Aug 1994 - Jan 2000
    Allahabad Area, India
    Managed and participated in software development projects valued up to ~ ₹1.5 million while overseeing IT operations of the center. This was in addition to delivering lecture to enrolled course students as well as Corporate IT training. Reputation as a trainer helped increase student enrolments by 30% via student referrals
  • Blue Chips Computers
    Programmer/Analyst
    Blue Chips Computers Aug 1991 - Jul 1994
    Allahabad Area, India
    Developed software for various EDP jobs. Handled bookwork and artwork design for various publishers of law and scientific books. Provided training to customers on company software

Manish Chowdhury Skills

Telecommunications Software Project Management Integration Solution Architecture Requirements Analysis Service Delivery Project Delivery Unix Telecommunications Billing Testing Management Billing Systems Business Analysis Vendor Management Leadership Quality Assurance Strategy Databases Process Improvement Project Planning It Management Security Customer Relationship Management Complex Project Management Program Delivery Management Managing Large Scale Projects Managing Deadlines Long Term Customer Relationships Production Managment Open Source Software Telecom Bss It Design It Development It Testing Thought Leadership Team Building Building World Class Teams Managing Offshore Teams Distributed Team Management Cross Cultural Teams Customer Support Customer Analysis Hands On Training Staff Development Managing Multiple Locations Managing Processes Leading Development Teams Multi Cultural Team Leadership Internet Of Things Iot

Manish Chowdhury Education Details

Frequently Asked Questions about Manish Chowdhury

What company does Manish Chowdhury work for?

Manish Chowdhury works for Mantra Softech

What is Manish Chowdhury's role at the current company?

Manish Chowdhury's current role is Experienced IT Delivery Leader.

What is Manish Chowdhury's email address?

Manish Chowdhury's email address is ma****@****ail.com

What schools did Manish Chowdhury attend?

Manish Chowdhury attended University Of Kansas - Graduate School Of Business, Upx Academy/tech Mahindra, University Of Allahabad, Institute Of Engineering And Rural Technology, Osmania University.

What are some of Manish Chowdhury's interests?

Manish Chowdhury has interest in Social Services, Photographing Natural Subjects, Politics, Environment, Education, Reading, Poverty Alleviation, Travelling To New Places.

What skills is Manish Chowdhury known for?

Manish Chowdhury has skills like Telecommunications, Software Project Management, Integration, Solution Architecture, Requirements Analysis, Service Delivery, Project Delivery, Unix, Telecommunications Billing, Testing, Management, Billing Systems.

Who are Manish Chowdhury's colleagues?

Manish Chowdhury's colleagues are Dipak Tarsariya, Jay Garcia, Prakash Sherkar, Shah Khushi, Riya Gupta, Keyuri Patel, Anip Bhandari.

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