Manishkumar C. Email & Phone Number

Pune, Maharashtra, India

Working at client location of Credit Suisse. Also managed ~ 300-member onshore and offshore customer.Embedded Program Management within the Global Core Technology Group with distributed teams across the LIS, EMEA and APAC Create rich dashboards for C-Level Management, through strong planning, analysis, designing rich data visualizations and dashboards to.

Pune, Maharashtra, India

Working with CPO office as Manager MIS.Assists in the design and delivery of high-performance, low-maintenance and user-friendly customer interface for the business intelligence metrics.Actively participates in change management activities including identification of stakeholders and assessment of existing reporting.Worked with HR Ops head and team to.

Pune, Maharashtra, India

Managed 4-member onshore and offshore customer support team that responded to 2400+ helpdesk tickets annually from 10 countries in Service now ticketing system.Led in depth application support project having 108 Applications in different environment resulting in lowering application issues and maintenance costs, centralized administration and improved.

Pune, Maharashtra, India

Assist in development of reports, providing content and writing of key observationsMakes recommendations about methods to collect, analyze and manage data to improve data quality and theefficiency of data systemsCreate, extract and perform complex reports utilizing various databases and providing recommendations todifferent levels of managementWorked on.

Pune, Maharashtra, India

Code, Test and Execute information systems projectsCompile, maintain, and distribute AML Americas management reporting including: Daily Reporting –compile and report all work coming in and completed; Weekly Reporting – compilation of above DailyReport covering each calendar week of work; Monthly Reporting – Monthly Report package compilation ofDaily Report.

Pune, Maharashtra, India

Assist with preparing monthly Operations Group forecast and tracking actualDevelop and execute the reporting and business intelligence functionsParticipate fully as a member of the team, promote team effectiveness, and facilitate a positive workenvironmentProvide support to the Business Manager with ad hoc tasks when necessaryUnderstands initiatives and.

Pune, Maharashtra, India

Advanced working knowledge of Microsoft Excel, Access, and Power PointAutomate manual reports/processes to make day-to-day operations more efficientCollaborate with team members to analyze, design, build, or support a solutionTo make reports of Excel including macros.Knowledge of making client required reports, designing & making macro based reports, daily.

Pune, Maharashtra, India

Coaching, mentoring and training the teamTo monitor call of agents, making repots etc.Serving as the administration of ECCC Quality Management System (e.g. uploading new agents, ensuringAgent PCs are set up correctly, running reports, etc.)To take Inbound calls for IDEA Cellular Ltd.Meets the standards of the job, such as quality standards, adherence to.

Diploma, Computer Engineering

S.S.C., Second