Understand and Document Customer Business requirements/objectives and translate them into technical deliverables. Provide strategic guidance on People and Processes to achieve business goals. Manage the IT initiatives and collaborate with the in-house technical staff. Update existing processes and recommend enhancements. Produce and present dashboards to leadership team. Design the IT processes and policies ensuring the needed business functionality. Provide appropriate training to the users in new and existing IT systems. Provide assistance with the resolution of technical issues supporting multiple new technologies introduced in the Enterprise Architecture.

Working as freelancer on IT/Infrastructure based projects and chart the next phase of my career.

Managing 400+ OBS IT projects (Annually)The CITS department provides infra-services to internal Orange Business Services and external multinational customers, including: New and existing services implementation (OS, database, hardware, etc.) Decommissioning of old services, including VM servers, Data Center Migrations and Closure SLA and OLA upgrades Service improvement programs Study Projects (Pre-sales)2. Working with projects on multiple data centers and infrastructure streams in Rennes, Oakhill, Paris, Normandy and SingaporeProject management, including Priorities management Risk management Team management, including: 4 Orange Project Managers, each managing an average of 50 - 75 projects in a year Leading, motivating and monitoring the team Managing team KPIs and ensuring optimal resource utilization Managing recruitment's, individual and team goal setting, performance appraisals, attrition People management of change manager and monitoring manager