Manish Sharma Email & Phone Number

Pune, Maharashtra, India

Pune, Maharashtra, India

- Managing a team size of 50+ team members, who are supporting 10+ Customers on various technologies.- Delivering large-scale, complex programs with a focus on technology transformation- Collaborating with leadership teams to evaluate technology challenges; - Monitor and report on key Agile performance metrics to the leadership team- Developing and maintaining a plan for resource needs, budget, time schedules, and deliverables- Planning and monitoring program execution, and managing project interdependencies- Stakeholder communications, negotiations, and problem-solving- Aligning deliverables with program outcomes- Analyze and risk identification, monitor risk, and prepare a risk management plan.- Determining ways to reduce costs without sacrificing customer satisfaction.- Working with the Sales team for pre-sales activities- Monitoring overall performance of services and seeking timely feedback from customers.- Collaborate with senior management on client accounts and their respective growth- Communicating across organizational boundaries – from developers through to senior managers- Ensure adherence to policies and processes- Responsible for overall customer satisfaction, monitoring and measuring the KPIs for success.

- Managing multiple accounts with a team size of 40 resources. - Successful service delivery with a high level of customer satisfaction- Ensure smooth and timely project initiation- Monitoring overall performance of services and seeking timely feedback from customers.- Collaborate with senior management on client accounts and their respective growth- Communicating across organizational boundaries – from developers through to senior managers- Working with the client and operations teams to identify and manage service improvement activities- Drive productivity improvement in the team- Ensure adherence to policies and processes- Ensure timely and fair appraisal of team members. - Working as mentor and reporting manager for Team Leads.- Active participant in pre-sales activities

Pune Area, India

- Understand client's organizational goals and objectives- Managed all phases of life cycle from project initiation, project & resource planning, risk management, project execution, project monitoring & controlling.- Involved in proposal estimation for future projects, project costing.- Worked with clients to provide cost effective solutions and for more business opportunities. - Develop lasting relationships with clients- Seek opportunities to increase customer satisfaction and deepen client relationships- Help team members in progressing towards their professional development goals- Work collaboratively with Business Development teams to understand client's expectations- Ensure highest quality delivery of technical solutions- Improve internal application development standards and frameworks- Collaborate with senior management on client accounts and its respective growth

Pune Area, India

- Managing multiple projects in the Opensource platform- Gather requirements and translate them into Functional specifications.- Monitor the progress of the project and provide technical solutions.- Helping Clients with Strategic Decision- Proficient in managing teams to work in sync with the set parameters.- Review project & team performance.- Ensure the highest quality delivery

Pune Area, India

Software Design & Development

Indore Area, India

- Developed web applications using opensource technologies

Pune Area, India

Ujjain Area, India