✔ Oversaw an assignment mandate encompassing Management Coaching, Organization Restructuring, Organisation Culture, Corporate Governance, Review Mechanism, Recruitment & Selection, Performance Management System, Compensation & Benefits, Training & Development, HR Policies, Statutory Compliance, Employee Engagement, Rewards & RecognitionKey

Key Responsibilities: ✔ Devised several policies and procedures pertaining to HR and administrative functions across the company, ranging from employee life cycle processes to other guidelines.✔ Created the OD Plan and Employee Engagement Plan and implemented a few Engagement Initiatives.✔ Created systemized processes starting from sending job offer, onboarding until the orientation day.Key

✔ Coached 7 -member HR Team on HR Aspects, Management Coaching, Organization Restructuring, Corporate Governance, Review Mechanism, Performance Management System, Training & Development, HR Policies, Statutory Compliance, Employee Engagement, Rewards & RecognitionKey

Highlights:✔ Contributed to initiatives in organization development, 360-degree feedback, talent review & planning, employee engagement (focus on frontline employee connect), employee retention study & initiatives, training plan & budget management.✔ Undertook 3-Level managerial development initiatives, devised rewards and recognition schemes, AMs & above outbound, oversaw training management and ensured customer service excellence.✔ Formulated the training budget and devised training plans as per the prescribed budget, prepared the yearly training calendar and managed training delivery as per the same.✔ Conducted training needs analysis by using performance appraisals, questionnaires and direct meetings with the management.✔ Measured training ROI and concept retention among trainees to ensure that all envisaged goals were met, implemented periodic tracking systems to test knowledge and recall.✔ Liaised with external vendors for training delivery and review of training material, ensuring it was of the highest standard.✔ Benchmarked training initiatives against those of competitors to ensure that the company remained among industry leaders. Key

Organization Restructuring, HR Operations, Manpower Planning, Recruitment & Selection, Compensation & Benefits, Performance Management System, Organization Development, Training & Leadership Development, GET Development, Human Resource Information System, Employee Engagement, Employee Retention, Bevcon Visioning 2015, Establishing Interdepartmental Service Level Agreements, Rewards & Recognition, Fun @ Work Initiatives.

Training Needs Assessment, Training Plan & Budget, Training Management, Training Design, Training Delivery, Creating Special Platforms for Learning, Measuring Training Effectiveness, Learning Platforms for Leaders, FLCB Management, RTLC Reporting, MaytasWay Champion, IMS Internal Auditor (ISO 9001, ISO 14001, OHSAS 18001 & SA 8000).

Business Development, Training Management, Training Delivery, Placement Coordination, Relationship Management, Training MIS Reporting

Qualitative Market Research, Focus Group Discussions, Interviews, Data Collection & Analysis, Content Analysis

Product Training - Home Care Products, Personal Care Products, Health Suppliments, Coaching people on how to sell products.