As the CEO of Tugbiz, a globally leading CRM and SAAS-based company, I am dedicated to revolutionizing how businesses connect with their customers. Tugbiz is a world-class CRM platform that empowers organizations to streamline operations, enhance relationships, and drive growth.Key Features:Contact Management: Centralized storage of customer data and preferences.Sales Management: Tools for tracking activities, pipelines, and forecasts.Marketing Automation: Automated email… Show more As the CEO of Tugbiz, a globally leading CRM and SAAS-based company, I am dedicated to revolutionizing how businesses connect with their customers. Tugbiz is a world-class CRM platform that empowers organizations to streamline operations, enhance relationships, and drive growth.Key Features:Contact Management: Centralized storage of customer data and preferences.Sales Management: Tools for tracking activities, pipelines, and forecasts.Marketing Automation: Automated email campaigns, social media posts, and lead generation.Customer Service: Manage interactions, support tickets, and cloud telephony integration.Analytics & Reporting: Actionable insights into customer behavior and sales performance.Tugbiz is a recognized leader in the CRM space, delivering innovative and customer-centric solutions across industries. Our mission is to set new benchmarks, creating meaningful impacts for businesses worldwide.Achievements:Tugbiz was named one of the 75 finalists from 18,000 startups in a program by the Department of Science and Technology (DST), Government of India, The Economic Times (ET), Reliance Jio, and CIIE at IIM Ahmedabad.Notable Customers:L&T Shared ServicesKnowlaritySimpa NetworksTotal SportsLockheed Marteen Show less

As the Chief Product Officer and Investor at ICampaign, I lead the charge in transforming marketing strategies through innovative and data-driven solutions. The campaign is a cutting-edge platform designed to streamline and optimize the entire marketing process, empowering businesses to achieve impactful results with ease.Our platform offers a suite of features tailored to meet the dynamic needs of modern marketing teams:1. Centralized Campaign Planning: Collaborate in real-time to… Show more As the Chief Product Officer and Investor at ICampaign, I lead the charge in transforming marketing strategies through innovative and data-driven solutions. The campaign is a cutting-edge platform designed to streamline and optimize the entire marketing process, empowering businesses to achieve impactful results with ease.Our platform offers a suite of features tailored to meet the dynamic needs of modern marketing teams:1. Centralized Campaign Planning: Collaborate in real-time to create, plan, and organize campaigns across all channels.2. Multi-Channel Execution: Launch campaigns seamlessly on email, social media, search engines, and more, with automated scheduling for maximum reach.3. Real-Time Performance Tracking: Monitor campaign performance and key metrics like engagement, conversion rates, and ROI with real-time analytics.4. A/B Testing & Optimization: Leverage data-driven insights to refine and enhance strategies for better results.5. Audience Segmentation: Personalize campaigns through advanced audience targeting and segmentation tools.6. Automated Workflows: Automate repetitive tasks, ensuring consistency and efficiency in marketing efforts.7. Budget & Resource Management: Manage budgets and resources effectively to maximize ROI and minimize overspending.8. Integration with Existing Tools: Seamlessly integrate Campaign with your CRM and other marketing tools for a cohesive and streamlined ecosystem.With a focus on innovation and delivering exceptional user experiences, I work closely with our team to build solutions that empower businesses to execute campaigns effortlessly while driving growth and success. At Campaign, we are committed to setting new benchmarks in marketing automation.Notable CustomersDuolingo, USAChegg, USAQuizlet, USABlackboard Inc, USA Show less

As a Board Member of GSDC (Global Skill Development Council), I play a strategic role in guiding the organization’s mission to provide globally recognized certifications in emerging technologies, frameworks, and methodologies.GSDC is committed to empowering professionals and organizations to excel in a rapidly evolving global landscape. Leveraging my expertise, I contribute to shaping innovative certification programs that align with industry demands and foster excellence across… Show more As a Board Member of GSDC (Global Skill Development Council), I play a strategic role in guiding the organization’s mission to provide globally recognized certifications in emerging technologies, frameworks, and methodologies.GSDC is committed to empowering professionals and organizations to excel in a rapidly evolving global landscape. Leveraging my expertise, I contribute to shaping innovative certification programs that align with industry demands and foster excellence across domains.My involvement focuses on driving strategic initiatives, ensuring industry relevance, and expanding GSDC's global impact as a trusted partner in professional development. Together, we are enabling individuals and organizations to achieve their full potential through quality skill certifications.As a TEDx speaker, I have had the privilege of presenting on various impactful topics such as Learning & Development (L&D), Leadership, Gamification, and Generative AI for leaders. My speaking engagements focus on empowering professionals and organizations to navigate and thrive in today’s fast-paced, technology-driven world. Show less

As the Founder and Innovator behind Gameify Solutions, I am driven by a passion for leveraging gamification in education and learning management systems. Gameify Solutions is a consulting powerhouse dedicated to integrating gamification into diverse domains, from employee engagement and training to customer interaction and operational efficiency.Our mission is to harness the principles of game design to create meaningful, engaging, and results-driven solutions. By applying innovative… Show more As the Founder and Innovator behind Gameify Solutions, I am driven by a passion for leveraging gamification in education and learning management systems. Gameify Solutions is a consulting powerhouse dedicated to integrating gamification into diverse domains, from employee engagement and training to customer interaction and operational efficiency.Our mission is to harness the principles of game design to create meaningful, engaging, and results-driven solutions. By applying innovative strategies, we enable organizations to achieve higher productivity, motivation, and success across a wide range of processes.Driven by a passion for leveraging gamification in education and learning, our mission is to harness the principles of game design to craft meaningful and impactful solutions. By integrating game mechanics such as points, badges, leaderboards, and rewards into traditional processes, we drive motivation, enhance engagement, and foster long-term knowledge retention. Our innovative strategies empower organizations to achieve higher productivity, motivation, and success across a wide range of processes.At Gamify Solutions, we specialize in creating tailored gamification frameworks that align seamlessly with unique business objectives. Whether it's redefining corporate training, enhancing customer experiences, or driving team performance, we bring the power of play to real-world challenges. By combining creativity, technology, and deep expertise, we ensure measurable outcomes that align with organizational goals.Notable Customers:Moodle, USACanvas, USABlackboard, USATalent LMS, Greece Show less

As the CEO of TotalReview, I lead our mission to empower businesses by leveraging customer reviews to enhance trust, credibility, and engagement. TotalReview is a comprehensive platform designed to collect, manage, and showcase customer reviews, enabling businesses to transform feedback into growth opportunities.How TotalReview Transforms Businesses:Centralized Review Collection: Aggregate reviews from Google, Yelp, Trustpilot, Facebook, and more into one dashboard, eliminating the… Show more As the CEO of TotalReview, I lead our mission to empower businesses by leveraging customer reviews to enhance trust, credibility, and engagement. TotalReview is a comprehensive platform designed to collect, manage, and showcase customer reviews, enabling businesses to transform feedback into growth opportunities.How TotalReview Transforms Businesses:Centralized Review Collection: Aggregate reviews from Google, Yelp, Trustpilot, Facebook, and more into one dashboard, eliminating the need to monitor multiple sites.1. Real-Time Alerts: Get instant notifications for new reviews, enabling prompt responses to both positive and negative feedback.2. Automated Review Requests: Send post-purchase review requests automatically with customizable templates that align with your brand voice.3. Sentiment Analysis: Use AI-driven tools to gauge customer emotions, uncover themes, and identify areas of improvement.4. Response Templates: Access professional response templates to handle feedback consistently and efficiently.5. Analytics & Reporting: Track review metrics, sentiment trends, and generate reports to inform decisions and improve strategies.6. Seamless Integration: Integrate TotalReview with your CRM, marketing, and customer service platforms to streamline workflows.Our commitment to innovation has made TotalReview a trusted partner for businesses of all sizes, from startups to enterprises. By supporting platforms like Google, Yelp, and Trustpilot, we ensure clients can harness authentic customer experiences to enhance their reputation and foster growth.Featured Customer:Ziyyara, UAELasso Gear, USAHappiness Car Rental, IndiaCentara Hotels & Resorts, Thailand Show less

As an investor in NovelVista Learning Solutions, I am proud to support one of the world’s leading training and certification providers. NovelVista empowers professionals across diverse domains with expertise in cutting-edge technologies, frameworks, and methodologies, enabling them to thrive in today’s fast-paced and ever-evolving industries.NovelVista stands at the forefront of professional development, delivering exceptional learning experiences that help individuals and organizations… Show more As an investor in NovelVista Learning Solutions, I am proud to support one of the world’s leading training and certification providers. NovelVista empowers professionals across diverse domains with expertise in cutting-edge technologies, frameworks, and methodologies, enabling them to thrive in today’s fast-paced and ever-evolving industries.NovelVista stands at the forefront of professional development, delivering exceptional learning experiences that help individuals and organizations stay competitive in a dynamic global landscape. With a strong foundation in quality, innovation, and industry relevance, NovelVista offers comprehensive programs covering IT service management, Agile, DevOps, cloud computing, cybersecurity, and more. These certifications are globally accredited, ensuring learners gain credentials that are highly valued across industries.Key Highlights:Comprehensive Offerings: Training programs tailored to meet the needs of both individuals and enterprises.Expert Trainers: A team of seasoned professionals delivering hands-on, practical knowledge.Flexible Learning Options: Classroom, virtual, and self-paced programs to fit diverse schedules.Corporate Solutions: Tailored upskilling programs designed to enhance team performance and achieve business objectives.Global Reach: Empowering professionals worldwide to excel in their careers.Notable Customers:Capgemini, USACognizant, UKTSystems, UKDXC, IndiaAccenture, USA, UK, Australia Show less

• Handled Pre-sales, Transition and Operations for SLM Practice.• Bid Assurance Lead to validate SIAM Solution from Process, SLA, and Sizing perspective.• Strong expertise in defining OLA’s and end to end SLA in Multivendor SIAM Engagements.• Presenting SIAM Models, SLA Proposal to Customer.• Strong Expertise in designing SLA’s for various Managed Services Engagements• Implementing all SLA's to ensure 100 % Measurability and Achievability

Key Responsibility -• Enhance Remote Delivery model – Consolidation of dedicated service model to Shared Facilitate programs to meet Cost of Delivery Parameter• Productivity Improvement Initiatives• Bench Mark and Drive Productivity for End User Computing and Data center Towers for Global Infrastructure service business. • Increase Utilization and Availability of the resources across Programs • Increase Automation penetration –• Ticket Reduction & Demand Management… Show more Key Responsibility -• Enhance Remote Delivery model – Consolidation of dedicated service model to Shared Facilitate programs to meet Cost of Delivery Parameter• Productivity Improvement Initiatives• Bench Mark and Drive Productivity for End User Computing and Data center Towers for Global Infrastructure service business. • Increase Utilization and Availability of the resources across Programs • Increase Automation penetration –• Ticket Reduction & Demand Management • Man power Cost Reduction Show less

Worked as Bid Assurance Head at Wipro TechnologiesKey Responsibilty -1. Check for Solution Delivery Fitness - SLA , Sizing & Technical solution2. Identify deliverables with financial impact & ensure maximum protection3. Identify potential Contractual Non-Compliances & communicate the risks4. Drive Risk mitigation with stakeholders before deal closureStandardization of solution review practices5. Quantifiable risk assessment reports6. Ensure decision panel… Show more Worked as Bid Assurance Head at Wipro TechnologiesKey Responsibilty -1. Check for Solution Delivery Fitness - SLA , Sizing & Technical solution2. Identify deliverables with financial impact & ensure maximum protection3. Identify potential Contractual Non-Compliances & communicate the risks4. Drive Risk mitigation with stakeholders before deal closureStandardization of solution review practices5. Quantifiable risk assessment reports6. Ensure decision panel approval before deal Show less

ITSM Consultant (Service Quality Assurance Manager) - TOS DealsITIL V3 Expert, ITIL Manager Certified (ITSM), Six Sigma BB Certified , Certified LEAN professional, ISO 20000 Internal Auditor Certified

Worked with Vyom Labs as an ITIL Consultant & responsible for ITIL training, process consulting & ISO 20000 implementation.

Worked as an Account Manager for CMS Computers, Mumbai.