Passionate and dedicated IT graduate with a robust educational background and hands-on experience in both Information Technology and hospitality management. I hold a Bachelor of Information Technology from Middlesex University, London, graduating with first-class honors, and a Diploma in IT from the Australian Technical Management College.Throughout my career, I have demonstrated a strong ability to efficiently manage front desk operations, enhance customer satisfaction, and drive operational efficiency. My roles as a Hotel Receptionist at The Windmill Hotel, Clapham, and Cromwell International Hotel have honed my skills in customer service, problem-solving, and multitasking in high-pressure environments.With a solid foundation in programming languages (Python, Java, JavaScript), web development (HTML, CSS, React), and database management (SQL, MySQL), I am well-equipped to tackle IT challenges. My proficiency in data visualization with Tableau, coupled with my knowledge of operating systems (Windows, Linux, macOS), networking concepts, and software tools (Microsoft Office Suite, Git), enables me to deliver comprehensive IT solutions.I am committed to continuous learning and improving my IT skills to contribute effectively to a forward-thinking organization. Known for my excellent communication, organizational skills, reliability, and positive attitude, I am eager to leverage my technical expertise and customer service skills in a dynamic IT role.