Manjari Kumarage Email & Phone Number

Colombo, Wp, Lk

Colombo, Western Province, Sri Lanka

Birmingham, England, United Kingdom

Key Contributions, 🔹Welcomed customers warmly and provided exceptional service, fostering a friendly and inviting atmosphere.🔹Processed betting transactions accurately and efficiently, ensuring compliance with company policies and industry regulations.🔹Assisted customers with inquiries, promptly resolving issues to enhance customer satisfaction.🔹Educated customers on betting terminals, offering demonstrations to improve user experience and… Show more Key Contributions, 🔹Welcomed customers warmly and provided exceptional service, fostering a friendly and inviting atmosphere.🔹Processed betting transactions accurately and efficiently, ensuring compliance with company policies and industry regulations.🔹Assisted customers with inquiries, promptly resolving issues to enhance customer satisfaction.🔹Educated customers on betting terminals, offering demonstrations to improve user experience and engagement.🔹Collaborated with team members to exchange best practices and foster a learning environment.🔹Contributed to achieving key performance indicators and adherence to service level agreements. Show less

East London, Uk

Key Contributions, 🔹Student Recruitment: Led the recruitment process for prospective students, providing information and guidance to ensure a smooth application process and positive experience.🔹Administrative Support: Provided comprehensive administrative support, managing communications, schedules, and documentation to maintain efficient office operations.🔹Database Management: Maintained and updated student records and databases, ensuring the accuracy and… Show more Key Contributions, 🔹Student Recruitment: Led the recruitment process for prospective students, providing information and guidance to ensure a smooth application process and positive experience.🔹Administrative Support: Provided comprehensive administrative support, managing communications, schedules, and documentation to maintain efficient office operations.🔹Database Management: Maintained and updated student records and databases, ensuring the accuracy and confidentiality of information.🔹Client Engagement: Engaged with potential clients and students via email, phone, and virtual meetings, addressing inquiries and providing detailed information about consultancy services.🔹Event Coordination: Coordinated and supported virtual recruitment events and webinars, enhancing student engagement and promoting educational opportunities.🔹Marketing Assistance: Assisted in the creation and distribution of marketing materials, including brochures, emails, and social media content to attract prospective students.🔹Performance Tracking: Monitored and reported recruitment metrics, providing insights to improve strategies and achieve recruitment targets.🔹Team Collaboration: Collaborated with colleagues to share best practices, develop new initiatives, and enhance overall recruitment processes. Show less

Colombo, Western Province, Sri Lanka

Key Contributions, 🔹Leadership: Progressed through various roles over 12 years, culminating in a senior management position overseeing the Human Resources and Facilities Management departments.🔹Committee Contributions: Served as a member of the Executive, Remuneration, and Policy Advisory Committees, influencing key strategic decisions.🔹Team Development: Led and mentored a diverse team of HR and Facilities Management professionals, fostering their growth and ensuring… Show more Key Contributions, 🔹Leadership: Progressed through various roles over 12 years, culminating in a senior management position overseeing the Human Resources and Facilities Management departments.🔹Committee Contributions: Served as a member of the Executive, Remuneration, and Policy Advisory Committees, influencing key strategic decisions.🔹Team Development: Led and mentored a diverse team of HR and Facilities Management professionals, fostering their growth and ensuring the delivery of top-tier services.🔹Strategic HR: Developed and executed human resource strategies tightly aligned with business objectives, translating corporate goals into practical HR initiatives.🔹Performance Enhancement: Enhanced organizational performance through robust people solutions and comprehensive talent management.🔹Talent Acquisition: Collaborated with senior leadership to devise and implement talent acquisition strategies, successfully attracting and retaining high-caliber talent.🔹HR Cycle Management: Managed the entire HR cycle, including performance appraisals, salary reviews, promotions, and talent development programs, maintaining high employee performance and effective succession planning.🔹Employee Engagement: Designed and implemented innovative employee engagement programs, significantly boosting satisfaction, motivation, and well-being.🔹Training and Development: Spearheaded training initiatives and coached managers on best practices in people management, enhancing organizational engagement and leadership effectiveness.🔹Facilities Management: Oversaw facility operations across multiple locations, ensuring optimal maintenance and cost-effectiveness of buildings and equipment. Show less

Colombo, Western Province, Sri Lanka

Key Contributions, 🔹Talent Acquisition: Led the end-to-end recruitment process, from job postings and candidate sourcing to interviewing and onboarding, ensuring alignment with organizational growth objectives.🔹Candidate Screening: Conducted initial candidate screenings and assessments to shortlist qualified candidates for various positions within the company.🔹Interview Coordination: Organized and facilitated interview schedules, coordinating with hiring managers and… Show more Key Contributions, 🔹Talent Acquisition: Led the end-to-end recruitment process, from job postings and candidate sourcing to interviewing and onboarding, ensuring alignment with organizational growth objectives.🔹Candidate Screening: Conducted initial candidate screenings and assessments to shortlist qualified candidates for various positions within the company.🔹Interview Coordination: Organized and facilitated interview schedules, coordinating with hiring managers and candidates to ensure a seamless interview process.🔹Employer Branding: Developed and executed strategies to enhance the company’s employer brand, attracting top talent and increasing the quality of hires.🔹Recruitment Metrics: Monitored and analyzed recruitment metrics to evaluate the effectiveness of hiring strategies and implement improvements.🔹HR Administration: Managed recruitment-related documentation and maintained accurate records in the HR database, ensuring compliance with company policies and data protection regulations. Show less

Colombo, Western Province, Sri Lanka

Key Contributions, 🔹Onboarding: Facilitated the onboarding process for new hires, ensuring a smooth transition and positive initial experience. Conducted orientation sessions and provided new employees with necessary resources and information.🔹Human Resources Support: Assisted in various HR functions, including recruitment, employee record management, and policy implementation. Provided support in maintaining employee files and HR databases.🔹Payroll Processing:… Show more Key Contributions, 🔹Onboarding: Facilitated the onboarding process for new hires, ensuring a smooth transition and positive initial experience. Conducted orientation sessions and provided new employees with necessary resources and information.🔹Human Resources Support: Assisted in various HR functions, including recruitment, employee record management, and policy implementation. Provided support in maintaining employee files and HR databases.🔹Payroll Processing: Coordinated payroll processing activities, ensuring accurate and timely payment of salaries. Handled payroll-related inquiries and resolved discrepancies.🔹Office Administration: Managed administrative tasks, including scheduling meetings, maintaining office supplies, and handling correspondence. Ensured efficient office operations and supported team members as needed.🔹Employee Relations: Addressed employee inquiries and provided support on HR-related matters. Assisted in organizing employee engagement activities and company events.🔹Compliance and Documentation: Ensured compliance with company policies and labour regulations. Prepared and maintained HR documentation, including employment contracts and performance appraisals.🔹Data Management: Maintained and updated HR databases and records, ensuring accuracy and confidentiality of information. Generated reports to support HR decision-making processes.🔹Training and Development: Supported the coordination of training sessions and workshops, facilitating employee skill development and career growth. Show less

Kandy, Central Province, Sri Lanka

Master Of Science - Msc, International Business With Hrm, Merit

Mba, Business Administration, Merit

Mbcs - Professional Member Of British Computer Society, Information Technology

Advanced Diploma - Qls Level 7, Uk Employment Law