Manjari Gupta Email & Phone Number

Salesforce Technical Architect with 16+ years of experience working on complex business and transformation implementations based on Salesforce platform. Over the years, I have worked on multiple engagements to deliver solution architecture, a road map and technology solution using distributed delivery model and agile methodology. Demonstrated successes by managing deliverables, setting deadlines and leading a team of professionals for various information systems and IT Solutions. I am Salesforce Certified Application Architect and System Architect. I am holding a Bachelor’s in Information Technology.KEY HIGHLIGHTS• Worked cross-industry TMT and Financial clients to execute Digital Sales and Service Transformation programs to drive revenue growth by supporting new business models and achieving cost efficiencies by designing and implementing holistic business solutions that enable digital capabilities• I led complex digital transformation programs built on force.com. My strength includes designing and delivering end-to-end Sales and Service Transformation using CTI, Communities, Omni Channel with Live Agent capabilities.• I drive solution architecture, and full life-cycle implementations including complex integrations for client’s business and technology transformations for Lead-to-Cash & Patient Connect capabilities enabled by the Salesforce platform and ecosystem• Performed as Technical/Solution Architect, Technical Delivery Lead etc.

• 

  Rajiv Gandhi Prodyogiki Vishwavidyalaya

  It