-Team & People Management. -Implemented automation in Insurance Verification with the help of UIPath, which increased the quality and efficiency of processing.-Managing day-to-day activities with the team. -Tracking and maintaining metrics for a variety of data including month-end reports, attendance, productivity, etc.-Monitoring & managing workflow or daily targets to assure timely delivery of agreed service level agreements. -Handling a team of 32 associates, 8 senior… Show more -Team & People Management. -Implemented automation in Insurance Verification with the help of UIPath, which increased the quality and efficiency of processing.-Managing day-to-day activities with the team. -Tracking and maintaining metrics for a variety of data including month-end reports, attendance, productivity, etc.-Monitoring & managing workflow or daily targets to assure timely delivery of agreed service level agreements. -Handling a team of 32 associates, 8 senior associates, 1 SME, and 3 ATLs. -Develop processes to improve productivity and quality of the team. -Working with managers to resolve any personnel problems or conflicts that arise in the team. Show less

-Handling a team of 38 associates & 3 SMEs.-Responsible for getting the charges assigned to the team completed within TAT.-Preparing, reviewing claims reports using billing software, including electronic and paper claims before submitting the claims-Responsible for team basic training(RCM System), process training, knowledge sharing, and feedback sessions.-Identify and groom high potential team members for the next level.-Monitoring & managing workflow or daily targets to… Show more -Handling a team of 38 associates & 3 SMEs.-Responsible for getting the charges assigned to the team completed within TAT.-Preparing, reviewing claims reports using billing software, including electronic and paper claims before submitting the claims-Responsible for team basic training(RCM System), process training, knowledge sharing, and feedback sessions.-Identify and groom high potential team members for the next level.-Monitoring & managing workflow or daily targets to assure timely delivery of agreed service level agreements. Show less

Specialist in Demographics/Insurance Verification, Charge Entry, Payment Posting(Cash posting & Insurance payment), Capitation Payment Process and Credit-Refund(Patient Refund & Insurance refund)

Demographics & Charges

Scheduling patients in Practice Management, Demographic/Insurance Verification, Charge Entry(Evaluation and Management)

Demographic & Charge Entry

Payment Posting

Payment posting, Account Receivable