Manjit Kumar Email & Phone Number

Toronto, Ontario, Canada

Etobicoke, Ontario, Canada

India

Undertaking research analysis, helping in devolving new systems and process design. • Test and peer review for technical accuracy, standards, and compliance with the design.• Taking AMC (Annual maintenance Contract) with customers and doing frequent visits.• Providing desktop support to the customers and encouraging them to buy company products.• Managing Multiple projects simultaneously.• Installation of Access Points, Routers, switches, and other networking devices.

United Arab Emirates

In Honest Computer which is the repetitive company in Ras Al Khaimah, there do the following roles & and responsibilities: -• Excellent knowledge of MS Office tools such as MS Word, excel, PowerPoint, outlook, etc.• Remotely work & Assisting Software Users, Such as Xenia POS pro, POPs Management (Restaurant Software), Acc-pro, and Think Restaurant software.• End User Training regarding Software AMC and Preparing the attendance sheet for them.• End User Support online via Any desk, TeamViewer, or AmmyAdmin because of the Pandemic (Covid-19).•• Meeting with Customers and Fulfill customers’ requirements as per Company Policies.• Online for customers especially Domain Provider in One.com.• Monitor all AMC (Annual Maintenance Contract) records and do the visits in various sites and do the Needful. POS machine setup such as MI SUNMI-T1, T2, P2C, Partnertech, Easypos, Stallion and thermal receipt printer (EPOS, Easypos, RIO, Epson, ICE), label printer (Seewoo, Zebra), Designing the Barcode Label as per Customer Requirement. Flatbed scanner, photo copier (Canon), plotter, Network printers. Assembling of gaming computers, office pc. of printers Setup such as Network/Wireless/WIFI-Direct Setup And updating their Firmware. Various Brands Such as HP, EPSON, BROTHERS, CANON, XEROX. Very good knowledge of CCTV Hikvision, Dahua, (IP & Coax) (wireless and wired) Such as Ezviz cameras in homes and Villas. mesh technology devices such as Circle, Linksys Velop, and Tp Link Deco. Outdoor devices for point to point for Long Distance Data Transfer, Have good hand on TP-Link CPE 510 And Ubiquity M5, Enginous• Well Aware of CAT6, CAT5, CAT5e, RJ9, RJ11. Good hand on Lan testing, Cable tracing and various Networking Tools.• Taking care of sales of IT products such as laptops, CCTV, Routers, printers, and copiers.•

United Arab Emirates

• Installation of office setup of computer systems and Printers.• Basic maintenance of Printers.• In Vacant time do various jobs such as calling customers and do follow-ups and do marketing. • Test and peer review for technical accuracy, standards, and compliance with the design. • Good knowledge of CCTV cameras and other Security Devices such as Attendance machines.• Troubleshooting of printers.• Assist in sales of printers and other IT Products. • Visiting customer's premises and troubleshooting the networking PDA devices.

Jalandhar, Punjab, India

CT institute of Engineering which is an educational institute, as a Research Assistant with the following roles & responsibilities: • Teaching the lab Experiments to BBA, BCA, B-tech students, also Assisting the Associates Professors in Lab Practical’s. repair computer hardware, equipment and devices for school, staff and students.• Assists to maintain and Sets up email and network account for new users.• Assists to respond to service calls and emails.• Assists to manage inventory of software licenses, software application, hardware components and IT supplies.• Configure desktop repairing it, troubleshooting; install new devices, repair laptop and PDA. • Basic knowledge of Nobero and Cyberoam firewall, ensure network connectivity throughout a company's LAN/WAN infrastructure is on par with technical considerations. Installation of Desktop OS and applications. • Desktop computers, printers, personal digital assistants, smartphones, software deployment, security updates and patches.

Jalandhar, Punjab, India

Worked with the Dreamed company which is wireless broadband internet company in Punjab as Technical Customer Care Executive since from Jan. 2014 – 2th august’2014 with the following roles & responsibilities: • Listen to customers question and concerns, and provide answers or responses. • Configure all kind of wireless router like TP link, Belkin, Tenda Net gear, D-Link, Asus etc. • Troubleshoot problems reported by users. • Solve their problem via remote access like Ammy Admin, team weaver and other software. • Configure their wireless device and monitor to check their device performance and provide the appropriate solutions • Personally, meeting with customers to know their views and feedback.• Online troubleshooting

Bachelor Of Technology - Btech, Information Technology

Diploma Of Education, Information Technology, A

Activities and Societies: Played Volleyball And Cricket

Project Management, Project Management

Currently Pursuing the 2 years of Course