Manjit Scott Email & Phone Number

Teddington, England, United Kingdom

• Working with the IT PMO team to help define the Project Delivery Lifecycle, created, developed, and implemented project delivery templates and guidance documents.• Play a key role in improving PMO maturity across the organisation. Implementing project process improvements and governance requirement. • Created a PMO Team site and SharePoint site as a central point of contact for key communications, project, and strategic support.• Working with the PMO team to provide a structured and standard PMO service to the IT Portfolio, supporting project and programme managers to deliver within time, cost, and quality targets.• Communicating effectively with all internal and external programme stakeholders. Assisted to embed key processes and common delivery ways of working, tooling, and reporting across the project delivery community.• Support the regular portfolio reporting cycle through the collation and quality assurance of delivery management information and KPIs.• Support programme and portfolio leads to maintain demand pipeline and in-flight projects and associated RAID information. • Provide end-to-end support for project and programme finances, including raising POs with approved suppliers, tracking capex spend and receipting invoices. Engaging closely with Procurement and Finance teams.• Support preparation of input and output material to ensure effective facilitation of key portfolio board meetings.• Work as a team to support the on-going continuous improvement of the IT PMO capability to ensure it meet the needs of the organisation’s delivery ambitions.

London, United Kingdom

• Developed and implemented Portfolio and PMO processes, including Project Lifecycle, RAID Management, Assurance Gate Reviews, PM tools and templates for effective project and portfolio tracking.• Communicated the standards, processes, and tools to the project management community and the business. • Coached and mentored PMs with new standards and processes.• Designed and rolled out a SharePoint site to align with the Project Lifecycle and produced best practice templates.• Maintained and facilitated the wide demand management process, ensuring others fulfil their responsibilities in this process, and that stakeholders continue to benefit from the process.• Performed regular project audit tracking, and created a comprehensive one-page dashboard for reports and weekly management information.• Maintained portfolio of key in-flight and pipeline projects ensuring status are kept up to date.• Facilitated project and executive team meetings including RAID and Portfolio Management. Prepared meeting documentation and ensured minutes and follow up actions were communicated.• Helped to control financial management, risk management and benefits tracking across the portfolio.• Supported the senior management team in helping to drive improvements to project delivery across the portfolio.

Brentford

• Worked with the PMO Lead to support the programme in delivery of the following PMO services: Project Management, Risk and Issue Management, Planning, Change Control Process, Programme Governance and Assurance, Reporting, Management Monitoring, Training, Finance Management and PMO Communications. • Established key metrics to monitor and review the quality and efficiency of the PMO process.• Performed project health-checks to ensure PMO standards and other quality & compliance requirements are being satisfied.• Supported PMs on stage gate planning and finance management in Clarity, providing correct tools and templates. Acting as the first point of contact for information with the ability to provide guidance on project management process and systems.• Provided PMs and Stream Leads with ongoing weekly reviews of data quality aspects of projects and areas for development.• Organised and facilitated weekly Stream Lead Programme Performance meetings to review programme updates, progress to plan, address escalations and celebrate successes.• Facilitated a bi-weekly Programme RAID Management meeting to track, review and monitor programme level risks & issues as well as any escalated risks and issues by projects. • Established and conducted Management Monitoring (L1 Audits) across the programme. Audits and on-line surveys covered topics on Risk Management, Project Governance, Training Compliance, Change Control and Defect Management for projects post SG2. • Issued and followed up on Management Monitoring activity related reports and actions. Updated dashboard to track CAPAs completed.• Consolidated and prepared documentation and information for meetings and governance forums.• PMO support including setting up meetings; preparing slides for steering committee, logistical support, meeting minutes, actions, managing documentation in SharePoint, assisting in workshops.

Brentford

• Worked with the Organisation Design stream in planning confidential ‘As-Is To-be’ organisation structures using MS Visio.• Managed Work stream performance through day to day management and tracking progress of the project plan, RAID log, resource tracking.• Set-up and maintained Programme team site & Consultation team site for the programme.• Assisted HR with the Consultation process, acting as coordinator for employees and line managers. Assisted in the assessment and selection process. Created a log and timetable for Candidate Response Forms, and monitored and updated responses.• Created and implemented the on-boarding process and Induction pack for new starters on the programme.• Managed training allocation for programme and ensured training compliance to quality standards.

Brentford

• Managed Work stream Project plans using MS Project, liaising with Work stream Leads for accurate updates.• Operating in an Agile environment, prepared project RAIDs for management review at daily wall meetings.• Worked with the Business Lead in tracking FRICE developments and providing a daily progress status report.• Monitored and chased team members to complete any pending/outstanding actions to ensure project delivery to agreed target dates. • Supported Business Change activities to ensure user readiness across 2000+ end users. Assisted with the set up of a global Change Network, membership, meeting attendance, action log tracking and FAQs. Also updated website content and proof-reading newsletters and communications.

London, United Kingdom

• Managed all Quality Assurance (QA) documentation relating to project releases and project testing. Use of applications such as SharePoint, Subversion, MS Projects and Visio.• Collaborated closely with cross-functional teams including project managers, testers, developers and stakeholders to ensure delivery of all release activities are on schedule.• Engaged in daily stand-up meetings to ensure alignment with project goals and adapting to change requirements where necessary.• Prepared reports, presentations, briefings, and background information for key meetings. Scheduled team meetings, took minutes, maintained work stream logs, and provided administrative support to the team.• Collated and communicated forecast information for test dates with PMs, to ensure relevant parties are informed.•Communicated with Testers and the Support team on a regular basis to receive progress to plan updates, ensuring audit.

Brentford

• Worked within the ERP Programme, providing Progress to Plan updates for the Technical Delivery team to highlight areas that are behind or ahead of schedule. • Maintained project plans using MS Project, liaising with colleagues for accurate updates.• Monitored milestones and timelines to ensure project delivery to agreed target dates for the project plan. • Chased open and due Risks, Actions, Issues, Decisions, Change Requests and Deliverables for the Technical Delivery and Test Services Team.