Manjit Singh Email & Phone Number

Windsor, Ontario, Canada

Windsor, Ontario, Canada

Toronto, Canada Area

● Managed product backlog for three countries operating wide range of consumer lending products.● Worked with respective Country Managers and multiple internal and external stakeholders from Risk, Finance, Operations, Marketing to create requirements and prioritize backlog.● Handled requirements for both front end (websites, customer portals) and backend (Loan Management System).● Successfully planned, build and launched Installment loan product for two countries in quick time.● Performed scrum tasks such as Backlog grooming, Estimation, Retrospective, Sprint planning, Sprint Demo with development team located in Europe.● Successfully transitioned from Scrum to Kanban for some countries to effectively handle change management.● Created new users, user roles, permissions and performed other configurations in loan management system.● Worked with preparing user training material for new product launch, changes and new features.

Toronto, Canada Area

- Led 2 product development teams to launch 4 product modules: Investor Portal, Client Onboarding, Account Opening, Order Placement, increasing the productivity of 17,000+ advisors.- Increased contract processing efficiency by building an eSignature integration.- Built a new client onboarding portal to streamline onboarding workflows and reduce paperwork.- Enabled GIC securities trading on the existing platform to expand the product portfolio.- Conduct and facilitate product inception workshops, sprint planning sessions, and daily Stand-ups to gather requirements, brainstorm ideas, document business needs, and focus the team on high priority items.- Provided release notes and documentation to prepare for change management and user training.

- Built mobile/web wound care applications to capture wound dimensions and improve treatment.- Launched the application to 250+ facilities and created user training on new functionality.- Documented user stories in JIRA for the team to understand business value and business acceptance criteria.- Integrated an eSignature solution with the clinical wound management approval process to reduce documentation approval times and ensure timely medication dispensing.- Enabled real-time mobile/web synchronization to ensure information availability and avoid data duplication.- Gathered product feedback to inform future product improvements and identify urgent bug fixes.

Toronto, Canada Area

- Implemented OrchestraCMS on Salesforce CRM to build a product that enables companies to create employee intranets and customer community portals that drive employee productivity.- Built and tested prototypes and API’s to improve application performance and cross-platform integrations.- Designed information governance features from creating detailed user stories and acceptance criteria to screen mock-ups, flow diagrams, and approvals in order to ensure content relevance and compliance.- Created Portal Management training materials for end-users across various departments in the company.- Built 2 employee intranets for 2 multinational organizations in order to increase employee productivity.

Bachelor’S Degree In Information Technology, Information Technology

Diploma In Business Management