Researched and summarized prior intellectual property claims in order to gather data on judges and prosecutors to assist with future casesIdentified opportunities to improve efficiency by 15% with intellectual property claims by recognizing patterns from prior rulings Collaborated with a team of 7, including lawyers and partners, to create explanatory documents for the firm and its clients Interacted with practising lawyers to build understanding over the information required by the… Show more Researched and summarized prior intellectual property claims in order to gather data on judges and prosecutors to assist with future casesIdentified opportunities to improve efficiency by 15% with intellectual property claims by recognizing patterns from prior rulings Collaborated with a team of 7, including lawyers and partners, to create explanatory documents for the firm and its clients Interacted with practising lawyers to build understanding over the information required by the firm versus the information required by a reasonable average individualPresented findings through an oral presentation to the firms’ partners and practising lawyers, as well as professors in groups of up to 8 Show less

Interacted with up to 500 customers per shift to answer questions, provide information, recommend products, advise of any promotional items to meet their needs and provide an overall positive experience, increasing store sales revenue and referral customers by 10%Processed an average of $20,000 in transactions (cash, credit, and debit) per shift while maintaining a cash float of $170Resolved up to 50 customer complaints weekly by utilizing active listening skills, communicating company… Show more Interacted with up to 500 customers per shift to answer questions, provide information, recommend products, advise of any promotional items to meet their needs and provide an overall positive experience, increasing store sales revenue and referral customers by 10%Processed an average of $20,000 in transactions (cash, credit, and debit) per shift while maintaining a cash float of $170Resolved up to 50 customer complaints weekly by utilizing active listening skills, communicating company policies and procedures, providing recommendations and arriving at reasonable solutionsCollaborated with a team of 6 employees per shift and 50 stores across the city to assist customers, maintain inventory displays and cleanliness of store; has developed lasting relationships and friendships with colleagues outside of workContributed to the store successfully meeting and exceeding weekly and monthly sales goals Show less

Conducted repairs and services on an average of 6 customer vehicles per shiftCommunicated duration, repair procedures, and reasons for any unexpected repairs with customersReceived and catalogued an average of 45 individual mechanical parts for vehicles waiting for repairsCollaborated with 8 colleagues in order to maintain the cleanliness of the store 3 times a week

Maintained and tracked inventory levels of up to $20,000 per day Designed and wrote up custom orders ranging from $1,500 to $50,000 for each projectManaged bookkeeping and payment collection averaging $12,000 Coordinated and scheduled bookings for measurements and installation with customers and employees