Manju Arora Email & Phone Number

Delhi, India

The Role: Managed Team of Six telesales. Accountable for Final Closing For all the Loans. Success Ratio is 94% on an average per month. Helped the team for lead generation and verified the quality before starting the process.  Preparation of MIS and Compiled Sales Report and submission to Asst. Manager. Accountable for Final Closing For all the Loans. Success Ratio is 94% on an average per month. Accountable for giving final output toward production data by Co-ordination with various departments. Given instructions to the Tele callers regarding their work & motivate them to achieve their targets.

 Responsible for Day-to-day sales, order and collection. Accountable for Final Closing For all the Loans. Success Ratio is 97% on an average per month.  Accountable for Customer Satisfaction by processing the case & following up & responsible calls after closing the cases.  Managed Sales, Fault, General processes from time to time. Preparation of MIS for onwards submission to Team Leader. Managed the departmental level escalations of the Approvals. Appreciation mails from senior officer and from the customers. Build Trust and good relationship with distributors/retailers.