Manju B., Safe 6 Agilist, Csm, Pmp Email & Phone Number

St Louis, Missouri, US

• Responsible for steering multi-million-dollar client programs to success, driving the adoption of Agile frameworks, and introducing innovative tools to optimize efficiency and bolster team morale. Key accomplishments:
• Led a $12M Data Usage Billing software development lifecycle (SDLC) program with 60+ cross-functional technical resources achieving $1M YoY savings using Microsoft Project.
• Directed a $4M+ Customer Business Intelligence (BI) project, leveraging Extract, Transform, Load (ETL) processes and Informatica tools.
• Leveraged cross-functional expertise to deliver a Technology Routing SDLC solution that eliminated 2 hrs. of driving per day for each Technician and presented status reports to C-level leadership.
• Designed plan that strategically reduced project costs by $4 million while also speeding up go-to-market by 6 months.
• Managed the project financials for internal teams and 3rd party vendors and reported key metrics.Agile Transformation

Los Angeles, California, US

• Responsible for strategizing, overseeing, and ensuring the successful delivery of programs catering to hundreds of clients, contributing to an annual recurring revenue of $25 million.
• Directly led and managed a technical application development team of 25 professionals via SDLC, including Project Managers, UI/UX Designers, Developers, Quality Compliance, Customer Success, and Operations.
• Led the transformation of the team from waterfall to scrum framework, decreasing time to market by 80%.
• Implemented a customizable standard strategy to efficiently migrate client menus to a new industry-leading platform, decreasing time to market by 60%.
• Launched a tiered support system with SLAs for the operations team, strategically addressing customer issues to achieve a 21% increase in satisfaction and enhance retention rates.

US

• Responsible for the strategic direction of internal processes & tools to meet the operational needs of WebMD.com portfolio
• Drove the end-to-end lifecycle management of internal IT tools, from conception to delivery, enhancing employee productivity by 23%.
• Streamlined Consumer Projects and executed effective change management strategies by partnering with external business partners and implementing Adobe Workfront infrastructure rollout to support $300M+ revenue lifecycle.
• Orchestrated a transformative Microsoft SharePoint infrastructure rollout to streamline collaboration and spearheaded the migration of custom applications onto SharePoint, driving a remarkable 60% efficiency boost.
• Partnered closely with C-level executives to steer and shape strategic decision-making processes, driving impactful outcomes and organizational growth.

Atlanta, GA, US

• Created a “FASTrack” development method, increasing customer sales by 17%.
• Co-authored multiple business development proposals that increased successful bids by 14%.
• Managed 25 onshore/offshore resources for multiple $10M+ programs using Microsoft Project.
• Performed multiple roles as a Business Analyst, Information Architect, UI/UX Designer and Project Manager on largest accounts while managing Oracle and HP Autonomy FASTrack projects.
• Managed all Project Management Body of Knowledge (PMBOK) knowledge areas for all projects via SDLC, including procurement, human resources, scope, time, cost, quality, integration, communications, and risk.

Boston, MA, US

• Led technology portal projects with budgets ranging from $5 - $10 million, managing onsite and offsite teams