 PMP, CBAP and Salesforce Administrator Certified Professional with proven experience as Project Manager, Business Analyst and Test Manager of various CRM implementation projects Presently working as Project Manager in Keste from for 1.9 years Part of Deloitte Digital service line of Deloitte Consulting India delivery center for 11.4 years 7 plus years of Project Management, Business Analyst & Test Management experience includes Stakeholder engagement, Delivery management, Risk Management, Metrics Reporting, Appraisals, Scope, Schedule, Cost and Quality management Expertise in applying project management and Business Analysis skills, identification of areas of improvements, prioritize, direct and supervise activities,  Extensive experience in Client Management, Stakeholder Management, Risk Management, Effort Estimates and Resource Management Demonstrated expertise in managing, coordinating and leading project teams with 4-52 resources Keen planner and strategist with skills in identifying client / business process needs, conceptualizing business solutions & strategies for achieving corporate goals and establishing practices to deliver innovative solutions to business problems Successfully led and delivered complex Salesforce, Big Machine and Siebel implementations, customization & integration projects Experienced in planning and executing complex and challenging CSR projects Organized and managed multi-Site Delivery (Onshore/Offshore) model projects mainly USA, Canada, and Europe Received appreciation and accolades from both Deloitte Leadership team and Customers. The list of Client’s includes Caliber, SESAC, Essilor, Proxibid,Red hat, HP, BCICM, Canon, ARC, WellPoint, Agilent & etc.