Managed Global Operations Advisor team driving global consistency and delivery across HROperation ServicesPartnering with HRBPs, facilitating complex Organizational structures & mass uploadsConsulting with HR leads to identify process improvements, ensure understanding and successful implementation of new processes through RPA initiatives, and work with HRIT to test process improvementsPartner with Compensation and HRIT centers of expertise to develop strategic HR plans set goals and priorities, and ensure that objectives are metConducted Monthly HR Ops Advisor Meetings & Regional Drop-in sessions to share process updates, change requests, audit updates-manage action tracker, and guide BAU activitiesSuccessfully implemented Org Studio (Workday) to support complex Global Organization RestructuresSupported in publishing Data Quality Dashboards for countries/Business Units

Responsible for Global SAP HR Data Management, Onsite & offsite HR Shared Services transitions,Team Performance & Stakeholder Management.Ensuring Data governance, HR Data integrity and compliance through accurate Data management for APAC, EMEA & US Regions. Leadership – 13 direct reports. Conduct Performance review discussions, coach & mentor their career progression. Conducting Monthly Operational Review Meeting with stakeholders with a strong focus on continuous improvement of services. Continuously strive to gain customer satisfaction and minimize escalations on the delivery of HR Operations Services.Supported Global SAP HR Implementation projects. Supported SAP HR Data Centralization transition project.Supported the integration of acquisitions into SAP HR system.Supported SAP HR security redesign testing.Supported Implementation of Case Management tool.Conduct Periodic review of Service level Agreement with internal stakeholders.Manage & Periodic review of SOP’s for all HR Data transactions processes.Perform and conduct end user training for SAP HR Organizational Management & Personnel Administration modules.

Responsible for Global data management support in SAP HR, special projects and general administrative support.Supported SAP ESS/MSS modules for HR Process.Benefit administration - Input benefit enrollment elections and changes required to US benefit files in SAP HR System.(Health, dental, life insurance, 401K loans and contributions, leave of absence, student verification)

Working as an HR- Representative with the client Cisco Systems-HR Services Data Team.• End user knowledge of PeopleSoft HRMS and Siebel WMS• End user knowledge of Oracle 11i, Applications• Employees and Managers transactions of various tasks related to Newhire, Extension, Transfers, Re-Hire, and Termination.• Making required changes to the Employee database like (Compensation, Promotion, Designation and Payroll) based on request submitted by the respective Departments.• Handling shifts and Escalations.