Manjunath Prabhakar Email & Phone Number

Bengaluru, Ka, In

Karnataka, India

Develop & deliver deep platform support through leveraging Industry best practices & experience, demonstrate extreme ownership and drive continuous improvement to maximize Tyson’s Global IT investment​s in its Global Tech Hubs built in Asia & Europe building on SAP S/4 Hana Model Company.Constant efforts underway to build a globally scalable, stable & reliable application support platform as part of the Follow-the-Sun Model adept to Tech @ Tyson.

Bengaluru, Karnataka, India

Being part of the Tyson IT India Innovation Centre, my team is focused to drive a best-in-class IT Platform which is consistent in performance, stability, predictability & scalable to support Tyson's IT ecosystem & our Customers. As a Platform owner, I will be responsible to drive an inclusive Vendor engagement which brings in a cohesive & result oriented value proposition to all. We drive synergies between Business, IT & our stakeholders from the Onshore/Offshore Service Delivery Team. As a Team we aspire to make Tyson's IT ecosystem be an world-class model which is result oriented in driving the best Customer experience & continue to derive the best possible outcomes which matter to Our Business, Customers, IT Stakeholders & Team Members of Tyson Foods.My key focus areas are driving Organization to build Virtual & Global CoE's within the gamut of IT Applications we manage in Tyson Foods. Also enabling people being able to be effective Change Managers & helping them achieve their goals & aspirations in their Professional career which creates a Win-Win opportunities to all !!

Bengaluru Area, India

Enabling Customers Success in their Digital Transformation JourneySupporting & Consulting Country eCommerce Managers to subscribe to Industry Standard Best PracticesManaging & orchestrating ongoing Transformation Programs within HPBuilding Best-in-Class & Role-Model eCommerce platform for Greater Asia & enabling the Country Team's to adapt & build on their Customer Success Stories.Mentoring,Leading & managing a cross-functional team of eBiz Consultants (Regular & Contractors) supporting Asiapac markets of HP.

Hp Sales Operations - Apj Region

Being part of the APJ Sales Operations Center of Excellence (CoE) Organization, I am responsible to drive Industry's Best-in-class B2B e-commerce Sales Strategy for HP's Sales Operations in APJ Region.This Role evolves around :1) To Manage & communicate tactical process decisions and plans, project status, and issues and workarounds, in order to support Run-the-Business as a CORE function for e-Commerce2) To Drive Solution Implementation projects engaging with HP Customers Account Managers, Country eCommerce Managers & HP's Customer's e-Procurement Process Owners to support & scale up HP's foot print in the e-Commerce Business.3) Being an Escalation focal Point for the Business to monitor & oversee issues & escalations reported which can cause severe impact to the TCE & get them amicably resolved engaging Business/IT Resources.4) To drive & synergize bringing in the Culture of Operational Excellency & inculcate Continuous Process Improvement in day-to-day Business of Sales Operations.5) Support & adapt to the new HP2B E commerce Environment & contribute as a value enabler & bring unique value propositions.6) To bring better synergies between Sales focused Team & Account team & support them in increasing the e-Order penetration for their Customers.7) Train,Coach & Lead the team in building a robust e-Commerce process & inculcate the best-in-class methodologies as adapted by other regions within HP.8) Drive Mentor-ship & Business Engagement Programs within HP as per the WW Sales Ops strategy.

Bengaluru Area, India

As a CoE we provide Leadership,share best practice,consult Business/Country Teams on a timely manner in enabling them in managing our suite of eCommerce assets.Also we engage with the country eCommerce Leads in driving a cohesive & Best-in-Class e-Commerce practice journey together & support them in excelling managing Enterprise Customers.

Bengaluru Area, India

Responsible for - Complete Onus & Responsibility of Finance/IT stake Holder Engagement & Management.- Driving Customer Advocacy & continuous "Hands-on the deck" Engagement with Finance/Supply Chain & Delivery Organizations.- Responsible for Expectation & Goal setting with all the partnership IT Teams to drive success of Finance Month End Close process.- Foster the behavioral trait & attitude of Continuous Close Improvement & Proactive issue management- To constantly create a "no surprises" environment within the IT fraternity & drive towards a paradigm shift from a "dis-integrated & fragmented Model" to "All inclusive Model" of Finance Engagement.- To Drive Customer/IT Operational escalation Handling & Direction setting from "Start-to-Finish".- Driving Inbuilt mechanism of Pro-activeness & imbibe the culture of "Customer First" attitude within the IT/Finance eco system.- Inculcate the Industry best practices & drive as a team towards "Continuous Improvement" & to-be the Role Model IT Team any CIO would aspire to have in his team.- Finally contribute to the Corporate Integration efforts based on the Organizational imperatives & develop unique value proposition which will build outclass engagement models to the Delivery Teams.

Bangalore

To be the face of Global IT to the Business Groups & Global Functions of Hewlett Packard Enterprise supporting Finance.Drive strong Customer Engagement to design & deliver solutions to the expectations of the Customers & stakeholders.- Own, Manage & Deliver Client / Business Relationship & Engagement- Drive Client Advocacy & Customer Success for the Organization- Spearhead Vendor Management in relation to the delivery of IT support & services- Driver of identified & defined Key Business Requirements which need IT engagement- Continue to excel in driving & leading Month End Close activities for Finance.- Team Management & Delivery of MEC activities engaging Virtual IT Teams.

Bangalore

Supporting Finance Business,Finance Process Teams engagement and IT Support Teams engagement for a cohesive MEC process for HP.Being responsible for :--Finance MEC business process and IT application Lead -Document Finance Business Process End-to-End including IT application mapping -Drive MEC Issues actions / improvement plans including documentation and training -Establish MEC Business engagement & Relationship management for each application/ business process -Execute MEC Command & Control - Resolve issues within 24 hours and communicate status to stakeholders -Execute MEC Change Control Process – execute process and escalate Change Risks -Execute Issue Root Cause actions for any MEC issues and execute Proactive plans -Establish MEC Metrics by Business process / application and create and publish scorecard -Project Manage identified LSS or operational improvement projects

India

Platform Services/Global User Support functional lead roleDrive WW Escalations,expedite issue resolution & minimize Business Impacts due to Q2C Assets performanceEngagement with Business Operations,Outsourced Operations,Shared Services Organization & IT as a liaison of Business & ensuring the Business Health check with IT systems is periodically conductedDrive Platform solutions & building new service offeringsDrive everlasting Relationship engagements & be a catalyst to make quick decisions arising out of IT situations impacting the BusinessBusiness & knowledge advisor to Stakeholders in supporting decision making process to add new portfolios into existing platform servicesImplement new solutions & build center of excellence around the Business User Support conceptDrive Lean Six Sigma Projects & coach team members to effectively drive internal improvement process & foster team for a effective improvement program.

India

Support & Implement Supply Chain Process Roadmap for HPDevelop unique IT Wellness engagement for the SCM operations Support & participate in Pan-HP ProgramsBPRe Initiatives - Participated in the Cheetah Program to help HP win Big Deals with the better & fine tuned Business Process adapting to the Customer requirements & providing better costing solutions.Support & Lead IT strategic engagements working with the IT Development Teams to implement process solutions in an expedited manner.Support Management to drive & implement Platform Strategy & IT Transformation as part of the Fiscal Year Roadmap

Bengaluru Area, India

Lead Solutions manager to support HP's Supply Chain Transitions into HP's shared service centers.Lead Solutions manager to support Sales Compensation Program Management into HP's shared service centers & building location strategy.Lead Solutions Manager to support HP's Order Management, Partner Management,HR Management, Engagement Customer Operations, HP IT & Infrastructure Operations & deploy transition plan across the HP's strategic locations for Shared Services.Working with Program Management build reliable & agreeable RFI & RFP support.Building everlasting Transition Solutions for the team based on the domain competency built.Expert in Outsource contracts Transition & Center 2 Center Migration projects & leading all In-sourcing Opportunities to bring back HP's Operations outsourced with 3rd Party BPO back into HP's Shared Service Centers.Lead Pan-HP Programs in Supply Chain areas with the BPM Exposure & providing Process Modelling expertise in ProVision & MS VisioMetrics & KPI Design, Finalizing Metrics requirement for Customers, Effectively implementing Metrics with the Operations & eventually supporting in BenchmarkingAnalytics Transitions support - Developed the unique model of how Transitions can be done to outsource Analytics based roles which are more to be called as Role Based Transitions

Bengaluru Area, India

workflow management & Solution implementation

India

HP Shared Operation's Domain ExpertHP Process expert & SAP implementation lead implementing new SAP Solutions & leading the team as Train the Trainer.Lead Process Trainer - Supported onboarding new entrants learn Business Operations Trained close to 600+ Resources Cross functional & working with Operations Manager allocate them to the respective Business Processes.Process Specialist to troubleshoot issues & work as a liaison with the front end teams to get those issues resolved.Lead Teams as a Functional Team Lead to manage the day to Operations for EMEA Operations.

Post Graduate Diploma In Supply Chain Management - 3 Year Course, Logistics, Materials, And Supply Chain Management, 1St Class

Activities and Societies: Supply Chain ManagementMastery over Supply Chain master data elements & the key components of SCM which impacts.

Bachelor Of Commerce, Business & Economics