Manjunath Raju Email & Phone Number

Bengaluru, Ka, In

India

Karnataka, India

Bengaluru Area, India

- SCOM 2007 r2 & SCOM 2012 Installation and Administration- Customizing Management Packs as per client requirement- Monitoring large environment of about 50000 agents- Preparing Daily Health checklist of all SCOM servers- Providing necessary access to SCOM Console for users as per Client requirement- Perform day to day systems administration tasks- Perform both onsite and remote Server tasks end-to-end- Participate on regular scheduled meeting with clients and ensure client satisfaction- Provide daily and weekly reports as per customer requirements- Server Administration such as creating users, computer accounts Assigning permissions to File servers, giving internet access.- Daily handling of Incident problem management issues and Root Cause Analysis. Provide 24/7 support and escalation for services and products within my roles and responsibilities- Must ensure customer deliverables on time as requested by client- Ensure that knowledgebase is updated constantly with new articles- Perform Server Administration in your capacity tasks as requested by Customer- Perform with ease all NOC tasks end-to-end.- Provide escalation services to NOC team- Perform upgrades of server operating systems and monitoring tools- Provide client support and technical issue resolution via E-Mail, phone and other electronic medium.- Obtain general understanding of OS and application operations related to company offered services.

Bangaon Area, India

1.Desktop Maintaince 2.Trouble Shooting Hardware and Networking related Problems3.Installation and Configuration of win 98 ,2000 ,XP, Win 2003 Server & Vista4.Installation of Application Softwares 5.Updating antivirus patches for all clients 6.Monitoring Network Links7.Technical Support for video conference meeting & projector8.Configuring Outlook express and MS Outlook9.Sql Server installation, taking backups, mirroring,data-management