Manjunath S C Email & Phone Number

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

· Engineering Manager and Point of contact/escalation for leading Hi-Tech Company. The scope of work includes Development and Maintenance using Agile/SAFe methodology in Microsoft and Open Source Platforms· Responsibilities include on-time and high-quality program delivery with optimized cost · Key client executive stakeholder management with regular cadence and serves as an escalation point for service disruptions· Solution delivery is a key responsibility where he leads a team of solution architects, business analysts, Scrum Masters and technical team to create solutions in-line with product roadmap.· Introduced and delivered customized pricing and delivery models to customers. · People management forms a key part of the responsibilities and he is responsible for managing and mentoring 10+ team. Have developed a strong and diverse team with continuous learning and enablement on latest technologies to meet customer needs· Product Owner/Scrum Master for Partner enablement program. Execution was in SAFe and achieved 100% velocity and on-time releases

Basel, Basel-Town, Switzerland

• He was the Senior Service Delivery Manager in Switzerland for 14 Service Delivery Managers as part of client organization. • He has trained and mentored the Service Delivery Manager portfolio from 0 to 14 within a span of 1 year resulting in 2.1 mUSD per year. He was responsible for client interaction, contract, delivery and performance management for all Service Delivery Managers. • He has achieved 100% KPI goals for 41 programs directly in his control. He has introduced continuous improvement programs and multi-vendor collaboration practices to ensure seamless end user experience

Bengaluru, Karnataka, India

• He was the offshore Delivery Anchor for a large Agri business client with 60+ staff Managed Services program. The scope of work includes L2/L3 Support, Maintenance, Development across Microsoft, Java and Open source Platforms• He was key contribut3or in LATAM Stabilization and Rationalization solution to customer winning the deal for 200+ applications. He program managed transition and maintenance of the portfolio with creative solutions to overcome language and location challenges. • He was responsible to setup SharePoint COE in the account with induction and in-house training on SharePoint platform. The COE grew to 25+ team deployed into various projects. • He has held key responsibility of ODC anchor with 200+ team on the floor from various horizontal units. He was instrumental in implementing ODC guidelines, regular internal and external audits in collaboration with multiple business enabling functions• He has anchored multiple pre-sales deals leading a team of solution architects and technical leads to create solutions in-line with customer roadmap and helped win many deals for Infosys• He was responsible for building and running Program Management Office (PMO) which defined relationship health between Infosys and customer. The PMO created and managed various programs like Syngenta Academy, High Risk Cell, Relationship Scorecard, Information Security compliance, MSA obligation compliance, Cross Services review. This hugely successful program was replicated in multiple other accounts in Infosys.

Bengaluru, Karnataka, India

• He led Infosys ADM practice engagements for a leading agribusiness company on multiple managed services project with peak team of 50. • He was responsible for Project Management, Delivery, Onsite-offshore co-ordination, Stakeholder management, Project planning & tracking, Status reporting, Risk management, people management for all the projects. • He led a team of technical leads and developers to create Tête-à-tête platform for Infosys Delivery unit. The platform enables dialogue between senior leadership and developer organization for exchanging ideas and information. The tool was used by 2000+ employees across locations to talk with leadership team. • He was responsible with a team of leads and developers to build SLA Tracking tool which was used by a team of 400+ to track and report the SLA performance of each program. The tool was integrated with incident management tool for real-time data and management reporting. He was responsible with his team to create Certification Tracking tool which was used to track and report the certification status of 800+ team members at account level.• He has taken the initiative to move multiple programs to China Delivery center in-line with organization direction. This involved identifying the programs on various parameters, Risk assessment, training programs, handover and stabilization of the programs. He was responsible for zero impact to business with this initiative and was executed seamlessly.

Bengaluru, Karnataka, India

• Project to design and develop content management solution for Dutch banking and financial services company. He worked as onsite lead and architect in Taxonomy definition, Content classification, Migration and publishing of content• Lead Developer of global client reference system program for European bank. Core person and domain consultant for customizations and country rollouts. Delivered multiple releases with close co-ordination with upstream and downstream systems• Maintenance project for support and enhancements of B2C Order Management Platform (Dell.com). He played role of onsite coordinator and developer and ensured successful releases. He was involved in development and design of a new program to implement order payments using Credit Card • Program to re-engineer the Procurement program for Swedish Communications Technology Company. He played key role in AS-IS process understanding and TO-BE process definition. He was involved in design, development and testing of the program. • Project to migrate Planning & Budgeting system from Digitalk VSE to IBM Visual Age Smalltalk for a major US Bank

Bachelor Of Engineering - Be, Computer Science

Pre University Course, Information Science/Studies

High School/Secondary Diplomas And Certificates