Managing all aspects of cybersecurity in a highly regulated and compliance-driven environment. The Cybersecurity Manager will function as part of the management team, providing input to all layers of the organization providing more secure processes, audits, and environment. The Cybersecurity Manager will work with internal stakeholders and be a part of our Cybersecurity Services team working with external clients as assigned across known practice verticals.

A security manager oversees risk assessment, policy development, incident response, compliance, and security technology management. They ensure robust protection of organizational assets, continuity of operations, and adherence to regulatory requirements, fostering a secure environment through proactive measures and effective response strategies.

• I have overseen the management of 135 Reliance Jio office sites, working with 6 Area Managers who reported to me across 7 districts in the zone.• Some key accomplishments and responsibilities in my role include:• Addressing issues such as VVIP cases of SIM card number frauds and unauthorized porting of Vanity numbers to other networks, implementing checks and balances to prevent such incidents.• During the pandemic, I ensured smooth cash flow and operations for the… Show more • I have overseen the management of 135 Reliance Jio office sites, working with 6 Area Managers who reported to me across 7 districts in the zone.• Some key accomplishments and responsibilities in my role include:• Addressing issues such as VVIP cases of SIM card number frauds and unauthorized porting of Vanity numbers to other networks, implementing checks and balances to prevent such incidents.• During the pandemic, I ensured smooth cash flow and operations for the business stakeholders in the circle, managing sales cash deposits and maintaining minimal staff in compliance with government policies. I also provided moral and timely medical support to employees and their families.• As the youngest Area Head, I represented the National Headquarters and contributed to the company's success.• Implemented Security Automation Systems (SAS) at theft-prone locations, resulting in zero loss to the company.• Acted as the Circle Lead Manager in clearing a significant number of fraud cases, directly and indirectly impacting the brand image of Jio.• Conducted risk assessments and monitored the daily health of security automation systems such as IFAS, ACS, BART, and CCTV. In case of device faults, I promptly raised tickets and followed up with Field Engineers to resolve the issues.• Collaborated with stakeholders at the area level to address non-compliances identified during audits and site visits conducted by Area Loss Prevention Managers.• Ensured thorough risk assessments of company assets as per RIL policy.• Supported the business in creating a safe and secure environment for customers, visitors, and employees within the jurisdiction.• Implemented comprehensive asset protection measures across all business sites and offices of Reliance Jio Infocomm Ltd. This included deploying security automation systems, managing employee attendance, access control, visitor management, watchlisting programs, and appropriate physical security manpower. Show less

I joined Reliance Jio Infocomm Limited as the youngest Area Manager and have since accomplished several notable achievements. Here are the highlights of my career:Training and Mentoring:Successfully trained and mentored over 300 newly joined employees across India on SAP, GRC, Fiori, and Security Automations.Acted as a trainer for South Security State Heads, providing guidance on Security Automation Platform-based devices.SOC Manager:Worked closely with the CSM… Show more I joined Reliance Jio Infocomm Limited as the youngest Area Manager and have since accomplished several notable achievements. Here are the highlights of my career:Training and Mentoring:Successfully trained and mentored over 300 newly joined employees across India on SAP, GRC, Fiori, and Security Automations.Acted as a trainer for South Security State Heads, providing guidance on Security Automation Platform-based devices.SOC Manager:Worked closely with the CSM (Command Centre Supervisor) to monitor alarms and offline devices.Liaison with Law Enforcement:Collaborated with government officials and the Cyber Police department to handle complaints and ensure smoother operations during employee-related issues, such as arrests or Conducted facility management checks by visiting local police stations and reviewing area crime records to identify potential risks and enhance security measures.Recognition for Crisis Management:Acknowledged by the State Leader team for effectively resolving external customer issues related to disaster and manhandling situations, achieving positive outcomes without involving law enforcement.Medical Emergency Response:Successfully handled 25 medical emergency response calls for employees within an 11-year span, demonstrating quick response times and saving lives.Recognized for these achievements with a reference provided in the form of a YouTube video (link provided).Promotions and Recognition:Promoted to Lead Manager within a year of joining and recognized at the National Headquarters (NHQ) level for exceptional performance.Additional Responsibilities:Coordinating first response capabilities within the team to manage incidents and crises effectively, ensuring the protection of life and assets.Throughout my tenure at Reliance Jio Infocomm Limited, I have consistently demonstrated dedication, leadership, and an ability to handle diverse challenges in the realm of security and operations. Show less

During my tenure as an Operation and Maintenance Training Engineer, I accomplished the following key responsibilities and achievements:Breakdown L1 Troubleshooting:Developed and implemented a comprehensive breakdown L1 troubleshooting system to address and resolve operational issues promptly.Coordinated with the concerned team to ensure the availability of necessary spare parts for maintaining the uptime of the SAS (Surveillance and Security) system.SAS Engineer… Show more During my tenure as an Operation and Maintenance Training Engineer, I accomplished the following key responsibilities and achievements:Breakdown L1 Troubleshooting:Developed and implemented a comprehensive breakdown L1 troubleshooting system to address and resolve operational issues promptly.Coordinated with the concerned team to ensure the availability of necessary spare parts for maintaining the uptime of the SAS (Surveillance and Security) system.SAS Engineer Assignment:Assigned SAS engineers to corporate camera locations based on the designated number of cameras and the required wiring as specified in the drawings and maps.NVR Recorders and IP Camera Configuration:Successfully handled NVR recorders and effectively configured IP cameras with AI mode using Invixiam Technology, enabling enhanced surveillance capabilities.Design and Installation of Sub Corporate Offices:Led the design, installation, and integration of 69 Jio Sub Corporate offices at the district level within a span of one year, from December 2014 to December 2015.Site Opening and Closing Operations:Conducted site opening and site closing operations and maintenance duties, ensuring smooth operations from setup to store decommissioning.Leadership and Loss Prevention:Provided leadership and oversight for operations, resulting in zero losses to the company during inbound and outbound transportation activities.Throughout my role as an Operation and Maintenance Training Engineer, I demonstrated effective problem-solving skills, technical expertise in SAS systems, and a commitment to maintaining operational efficiency. I successfully handled diverse responsibilities and contributed to the overall success of the organization Show less

As part of the after-sales support and customer services team at Reliance Retail Limited in Mysore Urban City, I diligently ensure the functional aspects and accuracy of service reports. With a strong focus on customer satisfaction, I handle all IT products and devices with utmost care. Some of the devices that I specialize in include:LaptopsDesktopsTabletsPhonesMacBook Pro, MacBook Air, iMacNetworking devicesCisco routers and N computing… Show more As part of the after-sales support and customer services team at Reliance Retail Limited in Mysore Urban City, I diligently ensure the functional aspects and accuracy of service reports. With a strong focus on customer satisfaction, I handle all IT products and devices with utmost care. Some of the devices that I specialize in include:LaptopsDesktopsTabletsPhonesMacBook Pro, MacBook Air, iMacNetworking devicesCisco routers and N computing devicesPrintersMy responsibilities encompass thorough inspections, precise diagnostics, and efficient resolution of service issues for these devices. I pay meticulous attention to detail to ensure accurate reporting and reliable service delivery.At Reliance Retail Limited, I am committed to providing exceptional after-sales support and customer services. I address customer concerns promptly and effectively, striving to exceed their expectations. I maintain open lines of communication, ensuring customers are well-informed about the progress and status of their service requests.With a focus on enhancing customer satisfaction, I contribute to maintaining Reliance Retail Limited's reputation as a reliable and trusted provider of IT support and services in Mysore Urban City. Show less

When it comes to data handling procedures using Citrix-based applications, I adhere to robust protocols to ensure the security and integrity of sensitive information. By leveraging the Citrix platform, I implement the following measures:Secure Data Access: Utilizing Citrix-based applications, I establish secure channels for accessing and transmitting data. This ensures that data remains protected during its transfer between servers and end-user devices.Encryption and… Show more When it comes to data handling procedures using Citrix-based applications, I adhere to robust protocols to ensure the security and integrity of sensitive information. By leveraging the Citrix platform, I implement the following measures:Secure Data Access: Utilizing Citrix-based applications, I establish secure channels for accessing and transmitting data. This ensures that data remains protected during its transfer between servers and end-user devices.Encryption and Authentication: I employ encryption mechanisms and multi-factor authentication protocols within Citrix environments to safeguard data from unauthorized access. This helps maintain confidentiality and ensures that only authenticated users can access the data.User Access Controls: With Citrix, I implement granular user access controls, granting appropriate permissions based on job roles and responsibilities. This prevents unauthorized individuals from accessing sensitive data and restricts actions that can be performed on the data.Data Monitoring and Auditing: I leverage Citrix monitoring tools to track and audit data usage, enabling the identification of any suspicious activities or unauthorized attempts to access or manipulate data. This proactive approach helps in maintaining data integrity and preventing data breaches.Quality Assurance Reporting via LDAP ServersTo streamline communication and facilitate effective reporting within the quality assurance team, we utilize LDAP (Lightweight Directory Access Protocol) servers. This enables efficient and secure access to user directories and authentication services, allowing the team to report directly to the team lead. Show less