With over 20 years of experience in operations management, project/program management, pricing analytics, and deal advisory, I am a next-gen business leader and a Sales Operations Manager for HP Greater Asia. I leverage my expertise in digitization and automation, customer/partner experience management, and people skills to drive business growth, operational excellence, and customer satisfaction. I have successfully implemented and managed multiple automation projects using Robotic Process Automation (RPA), Agile, and Digital Transformation methodologies, achieving 30% cost savings, 20% efficiency improvement, and 100% audit pass rate. I have also negotiated and analyzed critical business deals, increasing revenues and competitiveness. As a key mission manager and a talent leader, I have coached and empowered diverse and high-performing teams, collaborating with global leaders, clients, and vendors to deliver smart solutions. I am passionate about creating an enabling environment, nurturing and motivating large teams, and bringing impactful diversity, equity, and inclusion initiatives.