Manjyot Singh Email & Phone Number

Melbourne, Vic, Au

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Sydney, Australia

• Conducted detailed data analysis and data sourcing. Created bi-monthly reports and provided data services in response to queries externally and internally with local and global impacts• Involved in the Software Development Kit (SDK) roll-out to the Australian Nielsen clients for both browser and apps, for static & video measurement in preparation for 2016 Digital Content Ratings (DCR) launch.• Researched, consulted, analysed and evaluated system program needs• Trained and supported the clients and staff, as well as created documentations on all technical aspects of Nielsen product solutions.• Tested, debugged, diagnosed and corrected errors within established testing protocols, guidelines and quality standards to ensure programs and applications performed to specification.• Assisted with R&D and the testing of new projects and technologies. Worked through the frontier and boundaries of digital measurement such as adapting to new product and product changes; identifying, quantifying and comparing the impact of new measurement circumstances such as unique site designs, single page app site designs and mobile browser proliferation relating to in-app browsing.• Involved in ongoing continuous improvement projects and identification of best practice processes.• Advised and assisted clients and the commercial team regarding classification and branding guidelines for application in the various Nielsen products.

Sydney, Australia

• Analysed client data, provided in-depth solution and solved client queries for the measurement of static and video content.• Assisted in the day to day technical account and campaign management of the client portfolio.• Provided training and support on all technical aspects of Nielsen product solutions to the clients. • Assisted clients in correctly implementing and testing the tracking codes on their sites and trouble-shooting implementation issues.• Identified best practices and created support materials.• Worked with stakeholders such as the internal sales team in creating product and solution presentations.Significant achievements:Was appointed lead in-charge of training team members and external clients on Nielsen products

Melbourne, Australia

• Created and maintained a website regarding gravity conveyors • Assisted in the website promotion.• Installed and configured the computer hardware operating systems and applications.• Troubleshooted any system and network problems by diagnosing and solving hardware/software faults.• Liaised with clients on the phone and the mail and provided customer service.• Provided ad hoc tech support.Significant achievements:• The website help the business grow their presence and gain more clients which in-turn gained more orders.

Melbourne, Australia

• Taught computer to mature aged/senior students• Effectively articulated information • Broke down important concepts and fundamentals at a pace where students would understand.• Created and presented reports to senior management

Melbourne, Australia

• Taught computer to mature aged/senior students• Effectively articulated information • Broke down important concepts and fundamentals at a pace where students would understand.• Created and presented reports to senior management

Grad Certificate, Data Science

Master'S Degree, Business Information Systems

Bachelor Of Information Systems, I.T, Management And Business

Activities and Societies: Information Systems Project team. Object-Oriented Programming, Web Application Engineering, Database Management.