Results-driven management professional with 10 years of experience managing, designing, developing, and supporting applications/projects in IT and Construction. Proven expertise in leading cross-functional teams, delivering projects in both Agile and Waterfall environments, and aligning technical solutions with business objectives through close stakeholder collaboration. Skilled in Microsoft .NET technologies, Salesforce, SQL Server, and service delivery management. Demonstrated ability to streamline processes, mitigate risks, and deliver high-quality systems on time and within budget. Proven ability to mentor teams, foster professional growth, and drive continuous improvement to meet evolving business needs.Experience working with tools and technologies such as Salesforce CRM, ASP.NET, C#, Web Services, HTML, XML, SQL, JavaScript, ServiceNowTM, Jira, Confluence and Office-365Certified Salesforce Administrator and Certified Scrum Master.
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MbaVancouver Island University Mba Program Jan 2022 - Sep 2023Canada -
Senior Software DeveloperUst Global Aug 2015 - Jan 2019Kochi, Kerala, India-Led team for migration project by gathering business requirements, creating operational roadmaps, and proposing effective business solutions, demonstrating strong leadership skills to coordinate cross-functional teams and contributing to the overall growth of the business.-Proactively monitored production systems for potential risks, utilizing industry-standard tools and methodologies to identify and address issues before they impact end-users, resulting in improved system performance and increased client satisfaction.-Acted as a liaison between the offshore team and the client, providing regular updates on project status, risks, and issues. Utilized effective communication and interpersonal skills to build strong stakeholder relationships and ensure project success.-Effectively facilitated the implementation of an agile development methodology, leveraging daily stand-up meetings, sprint planning sessions, and retrospective meetings to optimize team performance and increase productivity resulting in improved collaboration, faster project delivery, and increased team morale.-Handled automation tasks, daily job monitoring involving DTS package, report preparation, and client reporting by extracting meaningful data using PL/SQL.see less -
Technical AnalystUst Dec 2017 - Feb 2018Nottingham, England, United Kingdom-Successfully resolved critical production issues within strict SLAs by utilizing expert troubleshooting and debugging skills, resulting in minimal downtime and high client satisfaction.-Collaborated with cross-functional teams, including offshore development and infrastructure teams, to identify and address systemic production issues, improving system stability and reliability. -Experience in Application Development/maintenance Using SQL Server Database in Developing Stored Procedures, Views, Joins, Triggered, and SSIS (SQL Server Integration Service). -
Software EngineerUst Jan 2011 - Jul 2015Kochi, Kerala, India-Designed, developed, and maintained web applications using ASP.NET, C#, and #, Web Services, and other technologies to meet client needs and specifications. Utilized strong problem-solving skills to identify and address technical issues, reducing business expenditure and process time.-Collaborated with cross-functional teams, including business analysts and QA testers, to ensure project success and alignment with client goals. Utilized effective communication and interpersonal skills to facilitate project meetings and ensure stakeholder satisfaction.-Implemented unit testing and debugging procedures to ensure code quality and system reliability. Utilized industry-standard tools and methodologies to streamline development processes and optimize system performance.-Developed and maintained comprehensive production support documentation, including knowledge base articles and troubleshooting guides, resulting in improved team efficiency and reduced resolution times. -
Project CoordinatorSukam Constructions Pvt Ltd Jul 2009 - Jan 2011Kochi, Kerala, India-Managed construction project from inception to completion, utilizing quantity estimation, planning, material purchase, site worker management, invoicing, billing, and vendor management skills, ensuring timely and cost-effective project delivery.-Oversaw on-site logistics, including reviewing subcontractor estimates, conducting detailed scope review meetings with prospective contractors, negotiating final contract values, and drafting scopes of work to ensure project alignment with stakeholder expectations.
Akshara Thomas Mankidiyan Education Details
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Master Of Business Administration - Mba -
Scms School Of Engineering And TechnologyCivil Engineering
Frequently Asked Questions about Akshara Thomas Mankidiyan
What is Akshara Thomas Mankidiyan's role at the current company?
Akshara Thomas Mankidiyan's current role is Project Management || Business Development || Software Development.
What schools did Akshara Thomas Mankidiyan attend?
Akshara Thomas Mankidiyan attended Vancouver Island University, Scms School Of Engineering And Technology.
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