Mike Manley Email and Phone Number
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Driven technology professional providing technology leadership in hospitality, entertainment, and consulting. Comprehensive accomplishments leading application development, e-commerce, infrastructure, cloud conversion (AWS), point-of-sale, SaaS, database, system integration, and cross-functional teams to ensure success and achieve goals. Known as an innovative thinker with keen insight that enables business success through technology.Expertise:IT Management, Project Management, Management, Amazon Web Services (AWS), Vendor Management, ERP (Lawson), Integration, Business Process Improvement, Business Transformation, Business Analysis, Business Intelligence, Management Consulting, Strategic Planning, Process Improvement, Change Management, SDLC, Business Process, Business Strategy, Software Project Management, Performance Management, Security, Requirements Analysis, PMO, Cybersecurity, Cloud Computing, Strategy, Information Technology, E-commerce, Infrastructure, Consulting, Agile Methodologies, Software Development, Enterprise Architecture, Innovation, Retail, Restaurants, Hospitality
Ridenow Powersports
View- Website:
- ridenow.com
- Employees:
- 678
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Chief Information OfficerRidenow PowersportsTexas, United States
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It Senior Director Of Store SystemsDave & Buster'S Inc. 2022 - PresentCoppell, Texas, Us• Focused on Business Enablement of Operations, Entertainment, and Marketing needs through Technology.• Managed IT applications across 220+ locations, overseeing 2,500 POS terminals, 6,000 mobile terminals, 22,000 cashless arcade game readers, and 1,200 scoring systems for a $2B+ Family Entertainment Center market leader.• Oversaw technology implementation at 35 new locations contributing over $350M in annual revenue.• Collaborated cross-functionally to define and launch a mobile ordering platform to support a disruptive new service model; achieved sustained 85% adoption within weeks.• Led implementation of a reservation platform that automated processes, significantly enhancing guest experience and optimizing asset utilization through actionable data analytics• Architected redevelopment of Enterprise Data Warehouse focusing on data timeliness, accuracy, and actionable insights.• Collaborated on development and annual updates to five-year strategic plan to drive long-term business growth.• Transitioned team to outcomes-based methodology, boosting efficiency and eliminating previous workflow bottlenecks.• Cultivated strong relationships with Operations, positioning IT as a valued business partner and advocate.• Merged teams, processes, and systems from two successful brands into a unified portfolio• Implemented universal payment processor, reducing costs and enhancing visibility into guest transaction journeys. -
It Senior Director Of Applications And DataMain Event 2019 - 2022Coppell, Tx, Us -
Vice President Information Technology (Vp Of It): Ecommerce, App Dev, CloudIfly Indoor Skydiving 2014 - 2018Austin, Texas, Us• Provided IT oversight of a $100M experiential, innovative entertainment provider of indoor skydiving in 72 global locations. • Fueled revenue growth by scaling systems, improving system performance and security and enhancing end user experience.• Oversaw e-commerce, infrastructure, application development, point-of-sale, quality assurance, and help desk staff.• Moved selected infrastructure to Amazon Web Services (AWS) to improve system availability, performance, and reduce costs.• Achieved 38% increase in e-commerce conversion rate through booking flow and speed improvements.• Attained top 25% rating for e-commerce website performance among retail e-commerce websites.• Enabled the opening of 30 retail locations and supported 1K+ users with all new policies, processes, and tools. -
Chief Information Officer (Cio), Senior Director Of It, Application Systems ManagerSbarro 2006 - 2014Columbus, Oh, UsChief Information Officer, 2010-2014Senior Director of Information Technology, 2009-2010Director of Application Systems, 2007-2008Application Systems Manager, 2006-2007• Oversaw technology, point-of-sale, custom development (.NET), ERP (Lawson), infrastructure team, and vendor relationships. • Interfaced with private equity owners to improve reporting to meet their needs.• Delivered $500K in annual savings from redesign of retail store telecommunications requirements.• Reduced costs 30% and improved system availability by transitioning to ERP hosting.• Recovered 13%+ of credit card revenue through automation and elimination of primary causes of credit card losses.• Achieved 2%+ reduction in labor hours by building labor schedule process and tool.• Brought systems into compliance with PCI DSS regulations. -
ConsultantRadiant Systems 2005 - 2005Atlanta, Georgia, Us• Planned and implemented Aloha point of sale technology and rolled out to Sbarro’s 500 retail dining locations.• Designed an automated process for updating 500 distributed systems, including central reporting of process status. -
Technology ConsultantMike Manley Consulting 2004 - 2004• Performed independent technology consulting for health care and hospitality clients.• Assisted clients in systems configuration and business acquisition integration.
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Technology ManagerHitachi Consulting 1997 - 2003Santa Clara, California, Us• While at Arthur Andersen (acquired by Hitachi) led 20+ staff implementing technology solutions that enabled business growth.• Prioritized business needs, melding business and technology strategy as a consultant at a top five consulting advisory.• Director of IT for national health insurance client as an external consultant.
Mike Manley Skills
Mike Manley Education Details
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Texas Mccombs School Of BusinessManagement Information Systems And Services -
Columbia UniversityCio Institute
Frequently Asked Questions about Mike Manley
What company does Mike Manley work for?
Mike Manley works for Ridenow Powersports
What is Mike Manley's role at the current company?
Mike Manley's current role is Chief Information Officer.
What is Mike Manley's email address?
Mike Manley's email address is mi****@****ent.com
What is Mike Manley's direct phone number?
Mike Manley's direct phone number is +121482*****
What schools did Mike Manley attend?
Mike Manley attended Texas Mccombs School Of Business, Columbia University.
What skills is Mike Manley known for?
Mike Manley has skills like It Management, It Strategy, Vendor Management, Business Intelligence, Business Process Improvement, Process Improvement, Program Management, Change Management, Project Management, Team Leadership, Team Building, Business Analysis.
Who are Mike Manley's colleagues?
Mike Manley's colleagues are Charlene Stewart, Corey Roach, Ryan Peacock, Douglas Kluge, O’shea Garcia, Mikayla Meredith, Sara Moran.
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