Work as CRM Consultant.Good experience with Oracle Siebel/Oracle CRM OnDemand/Oracle Daybreak/Salesforce/OBIEEWell-versed in network Security,Data Processing, Software domains.Provide support in analyzing business requirements elicitation anddocumentation; Provide current state lead to cash process analysis and documentation;Analyze future state lead to cash process design and documentation; Work with gapanalysis and documentation; Work with internal development teams to design and buildtechnical solution; Provide test planning and test coordination; Assist Business with TestCase authoring and execution; Assist Business with Training Planning and Execution;Lead role in deployment and go-live activities; and assist with post-deployment issues,tracking and resolution.Provide technical support for Reltio

Coordinated with business stakeholder to define business requirements, user stories and backlog.• Configured field level security along with page layouts to manage access to certain fields.• Created user Roles and Profiles and sharing settings.• Created workflow rules and defined related tasks, email alerts, and field updates.• Coordinated with SharePoint team to provide related API and fields mapping• In charge of conducting sprint review (UAT) with business and gathering feedback and providing the same to the Development team.• Used SOQL queries through workbench, Developer Console and Dataloader during the data migration and custom development.• Coordinated with development team for bug triage meeting.• Coordinated with QA to review test plan and test cases• Worked on Agile and Scrum Methodology for Salesforce implementation