Sr. Manager Client Servicing & Operations
CurrentMice Ideas Pvt. Ltd. is working on continuous Medical Education for over a decade. Working in curating, planning & conducting workshops, programs, and conferences for different medical specialties across the Globe, curating and conducting Online Webinars and In- Person Medical Conferences.Along with taking care of a few Key Accounts, I also take care of the Human Resources including but not limited to Recruitment, Training & Development, Manpower Planning, Feedback and Grievance handling, Employee Engagement Program, Monthly Team Recognition. I am also spearheading Appraisal, Induction, Documentation as well as overseeing Overall Project Management. Playing a pivotal role in creating and implementing Organization Policies. I have worked closely with the team to manage both in-person conferences and online webinars, including actively communicating with the clients and senior faculties/doctors and company officials. I am working closely with the all the team members of various departments including Design, Web Development, Online Marketing, Webinars and Communication, Program/ Curriculum building team, Accounts.