Manmohan Krishna C B Email & Phone Number

Bangalore Urban, Karnataka, India

Role: Delivery ManagerResponsibilities: Leading complete portfolio of both Fixed Price and T&M projects including cost optimization, revenue tracking, forecast and demand planning, planning and execution of projects, providing inputs on the project strategy, budget, policies, and major issue resolution.Provide leadership and lead a team of 50+ employees which includes Embedded Development, Embedded QA (Manualand Automation), Security QA, API Testing, Cloud Services, DevOps, Frontend Development, JDA WMS (BY) Developmentand Support.Managing delivery with an annual budget of ~15M ensuring all program operations are within financial boundaries and deliver value to the stakeholders.Build client relationships and maintain rapport throught, define and provide costing for the business process redesign and documentation for new technology or changes to existing technology to meet technical requirements.Steering the plan ensures resources, capabilities, and capacity to meet both existing and new business demands.Cultivated a culture of continuous improvement by fostering a team environment that prioritizes personal training to upskill / cross skilling, leading up to ~20-25% improvement in time to market to complete the deliverables.Working closely with Sales and Client Partners, support with required information, case studies etc. and be delivery face during the RFP phase and program policy/procedure - Participate in strategic planning.Developing key clients, establishing relationship with key influencers, and acquiring the profitable business by providing support and implementation while leading teams for running successful delivery and process operations.Ensuring documentation of all the technology skills and processes used by the associates, consistently audited, and regularly updated that can be referred for team development.

Bangalore

Role: Senior Project Manager and Cloud Delivery Lead Responsibilities: Managed critical accounts providing statistical and tactical leadership in the areas of fulfilling all contractual obligations wrt to client relations, service and SLA’s fulfilment, zero tolerance in process/policies compromise. • Managing T&M team for landing zone build, new enhancements, and upgrade.• Managing BAU support for Azure and AWS workloads. • Pre-Sales and Solutioning - new demands for Cloud AWS and Azure.• Deliver value benefits to customer influencing cross functional teams to deliver highest level of quality on all projects.• Bring in Service Improvements through SIP’s.• IT Infrastructure Transition, Transformation, Migration (Infra and Applications)• Application assessment-compatibility with Cloud, enhancements, upgrades, communication within applications and with 3rd party applications. • Own and provide end-to-end project/program leadership and support Transformation/Transition.• Effectively manage the triple constraints across all project lifecycle while keeping all stakeholders informed of the progress and manage expectations• Pre-Sales and Solutioning – Solution discussion, Project Agreement, Resource Loading and Commercials – project budgets, timelines, resource requirements, and other applicable costs.• Collaborating across multiple departments to coordinate on-time delivery of projects against committed milestones, promote client satisfaction, and ensure a competitive edge for the organization.• Create and manage project and resource management plans, related documentations in accordance with established project management methodology.• Create and Manage risk-issue register, cost-expense tracker, provide regular updates to senior management• Manage financial and efforts tracking – planned vs actuals, percentage of completion, invoicing.• Leading Governance meetings to provide the updates to internal and external Client stakeholders.

Bangalore

Managed several large accounts and resolved escalated client issues and new revenue-generating initiatives. Provided statistical and tactical leadership in the areas of strategic planning and client relations. Collaborated across multiple departments to coordinate on-time delivery of projects, promote client satisfaction, and ensure a competitive edge for the organization.• Managed multiple projects from conception to completion in a fast-paced environment and ensured that all projects were delivered on-time and within budget.• Collaborated across multiple departments to coordinate on-time delivery of projects against committed milestones, promote client satisfaction, and ensure a competitive edge for the organization.• Led end-to-end project delivery for a banking client involving build, storage, decom, tech refresh and migrations• Engaged in strategic portfolio projects planning and end-to-end execution and reporting to portfolio managers• Supported account executives with project deliverables and on-site client presentations.• Established strong customer relationships and delivered the highest-levels of quality service.• Delivered an effective, ongoing and sustainable support model for future product use.• Reported projects/RFS updates, priorities and adhered to the plan• Managing Projects/Programs – Data Center Transformation, B2B, Data (LAN/WAN), Enterprise Voice, Security for Banking Client.• Leading Governance meetings to provide the updates to internal and external Client stakeholders.• Project Risks - assess the movement, progress, delays, issues, risks of projects in relations to cost and expenses.

Bengaluru Area, India

• Managed low to high value projects involving initiation to implementation for the clients based in EMEA, APAC, and US• Supported account executives with project deliverables and on-site client presentations.• Creating and managing project plans and related documentations in accordance with established project management methodology• Delivered complex network and VOIP transitions, PC refreshes and the Exchange 2010 migration for B2B, Data (LAN/WAN), Enterprise Voice, Security • Collaborated across multiple departments to coordinate on-time delivery of projects against committed milestones, promote client satisfaction, and ensure a competitive edge for the organization.• Managed enterprise-wide Exchange migration (included Messaging/Blackberry) for banking client documented work plans, facilitated daily stand-up meetings, developed migration strategy for mailbox migrations.• Involved in design, planning, implementation, migration, decommissioning, power down, and business continuity planning.• Resolved escalated (H/W & S/W) issues (Cisco/Multi-vendor products) with the customers• Leading Governance meetings to provide the updates to internal and external Client stakeholders.• Closely worked customers, service providers, and onsite engineer to resolve issues and lower time to market• Reviewed and implemented improvements to the service processes by improving the timelines to lower time to market• Worked with a team of 25+ design, implementation, and test engineers and expanded project scope by delivering quality and efficient designs and projects

Bengaluru Area, India

Handling Elevated / Escalated (H/W and S/W) issues (Cisco / Multivendor products) for Multinational Customers directly.Working closely with Service Providers and Multivendor (Cisco, F5 Networks, and Voltaire etc) in order review actions/findings. Lead/Mentor engineers improve individual skill sets.Member of In-Country Process Champions and Technical Forum to recommend and implement improvements to the service processes as required.

Hyderābād Area, India

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Bengaluru Area, India

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Bengaluru Area, India

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Bengaluru Area, India

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Hyderābād Area, India

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