Manmohan Sharma Email & Phone Number

Gurugram, Haryana, India

Dotpe is at the forefront of revolutionizing how businesses build, grow, and scale their operations. Our SaaS-based product and service offerings empower clients to seamlessly manage transactions, enhance customer engagement, and drive operational efficiency. With a commitment to staying ahead of industry trends, I'm excited to be a part of Dotpe's journey towards shaping the future of digital experiences.★ Point Of Sale Solution - All-in-one, omni-channel restaurant management platform for restaurants. The only platform that offers multi-channel sales, inventory & and marketing on a single enterprise app. Direct & and deep integrations with 3rd parties, including food aggregators & and payment providers, offer speed and high integrity of data transfer across multiple platforms. Leading F&B brands trust DotPe as their partner - from local hotspots to large-scale bars, restaurants, pubs, hotels, airports, and entertainment venues.★ Digital Showroom - Full Stack Technology Platform to Run & Grow Your Business. E-commerce Tools for Every Business- Create Custom e-commerce website, Catalog, All-India delivery, Order and payment, Marketing, and Store Management.★ QR-based Ordering Solution - Provide a contactless ordering experience, accept payments & and more with your store's QR code.★ WhatsApp Business API - As one of the official Business Solution Providers with Meta, we help integrate the API you need to help establish a verified business presence on WhatsApp. ✅WhatsApp Business API helps to boost sales and Engage customers across sales, marketing, and support journeys

Gurugram, Haryana, India

DotPe provides an offline enterprise business with a commerce and payments platform to drive digital transformation in the way they sell, manage, and engage their customers. It enables businesses to sell more, sell directly, and sell more efficiently with its software and POS product offerings.

Gurugram, Haryana, India

Ferns N Petals is India’s largest gifting destination for the last 20+ years with over 400 franchise stores across 120 cities in India with a presence in UAE, Singapore, and QatarHandling Operations, Order management, and Customer Satisfaction. • Driving revenue and sales for India business across the eCommerce platform with multiple categories and product lines. • Helping to improve business conversion with the help of continuous improvement in operational excellence.•Contributing to improving efficiencies around process.•Working with a cross-functional team to ensure great customer satisfaction, customer retention, and business growth.

Gurugram, Haryana, India

Departments: Consumer Services & OperationsBeing a part of the Consumer operations team, handling customer issues and queries via various channels to provide with the relevant resolutions and best in industry customer satisfaction for India’s leading mobile payments player with a portfolio exceeding 3 Million + Merchant Partners (Online and Offline) and 116 Million+ Consumers for MobiKwik.Together with other members of the consumer operations team, responsible for the operational aspects of the company, develop and execute the strategy to improve the customer service and experience while ultimately strengthening operations.Passionate about customer centricity and working on customer experience and customer journey transformation assignments and using methods and tools to unlock value.