A business operations analyst with 5 𝐲𝐞𝐚𝐫𝐬 𝐨𝐟 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 𝐢𝐧 𝐭𝐡𝐞 B2B SaaS, 𝐅𝐢𝐧𝐭𝐞𝐜𝐡 𝐚𝐧𝐝 𝐞𝐂𝐨𝐦𝐦𝐞𝐫𝐜𝐞 𝐢𝐧𝐝𝐮𝐬𝐭𝐫𝐲. My role involves helping brands like Dotpe, Ferns N Petals achieve their respective operational excellence, process and business goals by utilising available tech and product resources, process optimisation and enforcing company policies and compliances.Essential Skills & Tools - Salesforce, Postman, Apache ofBiz ERP system, Zoho Suite, Freshdesk, JIRA, Slack, Order and Sales management systems, POS Systems, Microsoft Office Suite, Meta & Google Ads, Payment Gateways, API Testing, Redash, SQL, MongoDB.SaaS products implementation, B2B/B2C Relationship Management, End to End Online Sales Cycle Management, Hands-on experience in digital marketing, social media marketing, POS Operations.Here are a few examples of my work-- I was a part of the team directly responsible to 𝐠𝐞𝐧𝐞𝐫𝐚𝐭𝐞 𝐈𝐍𝐑 𝟓 Million 𝐨𝐟 𝐰𝐞𝐛𝐬𝐢𝐭𝐞 𝐫𝐞𝐯𝐞𝐧𝐮𝐞 𝐢𝐧 𝐚 𝐬𝐢𝐧𝐠𝐥𝐞 𝐝𝐚𝐲 (𝐕𝐚𝐥𝐞𝐧𝐭𝐢𝐧𝐞'𝐬 𝐝𝐚𝐲). From strategy to execution, have witnessed the key driving factors of eCommerce sales and operations.- End to End 𝐀𝐜𝐜𝐨𝐮𝐧𝐭 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐟𝐨𝐫 𝐚𝐫𝐨𝐮𝐧𝐝 20+ enterprise 𝐜𝐥𝐢𝐞𝐧𝐭𝐬 for overall service delivery.Additionally, I am a keen observer and deeply enthusiastic about the Indian startup ecosystem and Innovations. I believe that entrepreneurs have to solve some of the critical problems in the country while building a sustainable business. I started an eCommerce platform “Trendcentury.com” back in 2018 as a passion project to get some insights and to learn about the eCommerce ecosystem, consumer behavior, and psychology, and how to drive sales to an online store.I get excited about the opportunities where I can leverage and implement my skillsets in the various aspects of Operations and growth that have a real impact on the end-users/customers.I love connecting with new people, Let's connect :- contact.manmohan𝟎𝟑𝟎@𝐠𝐦𝐚𝐢𝐥.𝐜𝐨𝐦 or here on Linkedin