Manmohan Singh Email & Phone Number

Abu Dhabi, United Arab Emirates

Abu Dhabi, United Arab Emirates

• Delivered major transformation projects valued at 16 million AED, including Oracle Fusion, Patient Infotainment Systems, Menu Logistics Patient Meal Ordering & Diet Planning System, Managed Print Services, Digital.
• Developed & led the IT Service Management strategy, ensuring compliance & continuous improvement across the entire ITSM lifecycle. Monitoring compliance of ITSM policies & processes.
• Instituted change management processes, including awareness campaigns, communication & training materials, leading to effective project support.
• Business Relationship Management, Designated as the Business Relationship Manager for the Education, Research, Readiness & Continuity and Protective Services departments.
• IT Business Continuity: Developed & served as the focal point for the IT BCP & DR Plan, crafting policies & procedures.
• Led the IT implementation for SSMC Simulation Center, enhancing clinical readiness & education programs.

SEHA, Abu Dhabi

• Major IT Project Leadership: Directed the IT activation of Sheikh Tahnoon Bin Mohammed Medical City (STMC) in Al Ain, building the IT technical team, procuring equipment, and managing deployment and operations with a.
• Technology Innovation: Spearheaded the implementation of new technology solutions such as Lincor Infotainment and Swisslog Automated Pharmacy, enhancing operational efficiency at STMC.
• Cost Optimization: Reorganized and optimized the IT headcount by 7% during SEHA IT Regionalization, saving 15.3 million AED annually in manpower budget.
• Print Service Efficiency: Led the implementation of Enterprise Manage Print Service across SEHA, optimizing printing operations across 10 hospitals and 60 clinics, resulting in 25% savings in paper consumption and 50.
• Governance and Process Improvement: Championed the formation of workflow processes and the platform for PMO & Governance, driving organizational efficiency.
• Managed the IT technical team and coordinated the procurement and deployment of equipment.

Abu Dhabi Emirate, United Arab Emirates

• COVID-19 Response: Successfully deployed Covid drive-through screening tents and field hospitals.
• AI and Security Solutions: Launched advanced AI-based radiology and facial recognition solutions, reducing diagnostic turnaround times by 30% and enhancing Visa Screening security protocols.
• Clinic IT Activation: Executed IT activation for 15 new clinics for Ambulatory Healthcare Services – SEHA, ensuring operational readiness.
• Network Efficiency: Achieved seamless migration to MPLS, enhancing network efficiency by 40% and reducing costs by 24%.
• Pharmacy Automation: Rolled out BD Rowa Automated Pharmacy Solutions in 2 clinics, enhancing medication management by 28%.
• Comprehensive Leadership: Assumed full duties as CIO, Application, Operation, and Service Desk Manager during colleagues’ absences.

Ain Al, Abu Dhabi Emirate, United Arab Emirates

• Research Network Implementation: Actively contributed to implementing & managing Ankabut (UAE’s National Research and Education Network), linking with Internet 2 (USA) & Geant (Europe) to facilitate international.
• High-Performance Computing: Spearheaded the setup & deployment of an 8 teraflop Sun Microsystems grid computer in the College of IT.
• Campus Infrastructure Development: Planned, designed & architected the IT infrastructure for the new UAE University Maqam campus, ensuring seamless operations during the migration of students, faculty, & staff.
• Data Center Development: Developed & maintained a new data center for the SunGard ERP (IBIS) project, including application rollout & support.
• Modernized IT Systems: Led the UAE University IBIS modernization project, integrating SunGard's Banner platforms.
• New Campus IT Support: Led the complete IT development for the new Falaj Hazza campus, including network, server, and telecommunication support for the College of Science & new PhD program.

Singapore

• Leadership Roles: Served in various leadership positions including Platoon Commander, Investigation Officer, Legal Defending Officer, Battalion Manpower Officer, and Company Commander.
• Awards for Excellence: Received multiple awards for excellence in service.
• Officer-in-Charge (OC) of Company.
• Led and managed infantry and manpower operations within the regiment.
• Developed and executed strategic plans for training and operations.
• Coordinated and supervised the activities of soldiers, ensuring mission readiness and operational effectiveness.