Support Engineer
Current- Ericsson proprietary knowledge on CEE (Ericsson Cloud Execution Environment), SDI (Ericsson Software Defined Infrastructure Manager), CCD (Ericsson Cloud Container Distribution), gained through internal trainings and.
- Operators / Network Communication Service Providers (CSPs) in North America.
- Perform troubleshooting solution level support to customers' network reported issues on the platform/… Show more
- Perform troubleshooting solution level support to customers' network reported issues on the platform/ server-side.
- Be on call 24/7 on a rotation basis to handle customer network issues, partner concerns and/or networks emergencies.
- Involving in system study and project planning. Recently joined the ansible automation team. Show less