Support Engineer
Current• Ericsson proprietary knowledge on CEE (Ericsson Cloud Execution Environment), SDI (Ericsson Software Defined Infrastructure Manager), CCD (Ericsson Cloud Container Distribution), gained through internal trainings and working experience on these products, supporting T-Mobile and many Tier-1 Telecom • • Operators / Network Communication Service Providers (CSPs) in North America.• Perform troubleshooting solution level support to customers' network reported issues on the platform/… Show more • Ericsson proprietary knowledge on CEE (Ericsson Cloud Execution Environment), SDI (Ericsson Software Defined Infrastructure Manager), CCD (Ericsson Cloud Container Distribution), gained through internal trainings and working experience on these products, supporting T-Mobile and many Tier-1 Telecom • • Operators / Network Communication Service Providers (CSPs) in North America.• Perform troubleshooting solution level support to customers' network reported issues on the platform/ server-side.• Be on call 24/7 on a rotation basis to handle customer network issues, partner concerns and/or networks emergencies.• Involving in system study and project planning. Recently joined the ansible automation team. Show less