Davide Manna Email & Phone Number

Nottingham, England, United Kingdom

Calverton, Nottinghamshire

• Managing outstanding debts through the daily check of the ledgers. I have consistently reduced financial exposure while safeguarding the company’s interests and exceeded the objectives by prioritising account.
• Being the primary referent for business customers and agents. I have adopted a robust communication approach to resolve issues and cement relationships at all levels (e.g. Key accounts like Martino, Beato, Libenzi, and.
• Dealing with partnership stores and negotiating to secure favourable outcomes with customers and agents (e.g. I achieved a considerable debt reduction for Footlocker within eight months of managing their account).

• Supervising the development of the Lex Arcana series and the Mutants and Masterminds series.
• Collaborating closely with clients, ensuring their vision was translated into their expectations through captivating visuals.
• Contributing to the design and illustration improvement of Dungeons & Dragons and Bard's Gate volumes.

Nottingham, United Kingdom

• Managed, trained, and mentored a team of eight analysts, overseeing the service level agreement response, service quality, and performance optimisation.
• Closed a contract with The Space Cinema in Rome, assuming full responsibility for their operations. Handled out-of-office calls and designed a comprehensive support matrix, including meticulous procedures and ensuring.
• Managed accounts for Veu cinemas, Showcase cinemas, Dufry and Jigsaw. I achieved exceptional service levels and effective crisis management through developing new procedures and training new staff members.

Nottingham, Nottinghamshire, United Kingdom

-IT support for retail brands

Nottingham, Nottinghamshire, United Kingdom

• Ensured that food was cooked and presented to the highest standards.
• Adhered to standards and maintained the tidiness of my section.
• Enhanced my ability to push myself, even during the busiest shifts, to consistently deliver the best customer service.

Nottingham, Nottinghamshire, United Kingdom

Nottingham, Nottinghamshire, United Kingdom

Pomigliano D’Arco, Campania, Italy

• Crafted high-resolution corporate identity materials, encompassing banners and flyers.
• Engineered template designs for catalogues, catering to a variety of clients.
• Collaborated within a team, collaborating with copywriters and designers, actively participating in meetings to propose ideas and offer feedback. Developed the ability to adeptly manage critiques from colleagues and.
• Managed assignments from concept to final execution, maintaining direct communication with clients to meet deadlines.
• Undertook social media management and promotion.

Casalnuovo Di Napoli, Campania, Italy

• Repaired home appliances manufactured by the Miele group.
• Installed new appliances.

Pomigliano D’Arco, Campania, Italy

• Constructed and repaired desktop computers for individuals and schools.
• Established networks within educational institutions.

Diploma, Advanced Illustration

Course, Web Page, Digital/Multimedia And Information Resources Design

Course, Graphic Design Intermediate

Comic Books And Digital Art, Design And Applied Arts, A

English, English Language A2 Level, 79/100

Engineer'S Degree, Electrical, Electronics And Communications Engineering, 85/100

Activities and Societies: Corso di formazione per la realizzazione del sito web scolastico, Corso di lingua Inglese "British Institute".