Soumen Manna Email & Phone Number

Software professional offering service in Pharmaceutical domain with inclination to cloud services for 5.5 years. Below are the key highlights of my experience.1. Spearheading application support for manufacturing plants (local applications) and for a leading pharma manufacturing across the world (often round the clock)2. Extensive experience in handling, supporting, and enhancing the production support model/services offered to the pharma client3. Co-creating improvement items and their implementations in the needful area in agreement with business for benefits of the business and optimize4. In-depth knowledge in different ITIL stages, such as Capable of working for Incidents Management, Problem Management and Change Managements following the QRG and maintaining SLA5. Drive on GxP Compliance as the lead from the application stack perspective and act items to closure for the applications under the said area

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  Kiit University

  Mechanical Engineering