Mannat Kaur Email & Phone Number

Montreal, QC, CA

Toronto, Ontario, Canada

>Expert in Application Infrastructure & Agile Transformation: Extensive proficiency in JIRA and other project management tools.>Remote Work Efficiency: Proven ability to work effectively in fully remote environments, leveraging collaboration and project management tools.>Agile Methodologies: Adept at implementing agile methodologies to drive project.

Montreal, Quebec, Canada

Leading a team of 20 members, working on the Microsoft Dynamics 365 CRM system for one of our top-most Financial Investment client.Day-to-day activities, problem solving, stakeholder management, user interactions, feature building, and so on. Monitoring the said activities through Service Now and JIRA as part if incident management.Building Service Now and.

Gurugram, Haryana, India

Gurugram, Haryana, India

• Executing process optimization and continuous improvements through daily scrums, sprint retrospective meetings, feedback from business/customer review sessions and by analyzing incident data
• Build CRM forms, screens, and views as well as workflows and reports for the user interface
• Driving new client development by supporting business development teams on client proposals and RFP’s
• Day-to-day management of the technical teams, working closely with the Program/Project Managers to provide information around scheduling, risks, issues, changes, etc.

Gurugram, Haryana, India

Minnesota, United States

• Responsible for application development, architecture, end-to-end delivery, effective support/maintenance and continuous audit compliance (enterprise readiness).
• Change, Release and Delivery Management for driving the project to completion.
• Disaster Management ordinance in order to maintain up and running application with zero or negligible impact to services provided.

Gurgaon, Haryana, India

• Responsible for keeping a balanced relation between CICS and Batch system of the application to keep the application up and running.
• Provide solution, support and services that include:- Translate the business requirements into technical design- Ensure batch monitoring- Ownership of Service Now Incident and Problem tickets.- Produce daily reports.
• Coordinate with infrastructure teams, such as DBA (Data Base Administrator), Job Scheduling Teams to ensure that application is available 24/7
• Change, Release and Delivery Management for driving the project to completion.
• Disaster Management ordinance in order to maintain up and running application with zero or negligible impact to services provided.

Chennai Area, India

Major enhancements and support activities related to Logistics System Host.Automation in process of Toyota LSH Vertical.Dealing with wholesale process of Toyota Vehicles Exports from U.S.Responsible for performing enhancements and support activities in the production and test environments of mainframe application server within tight schedules. Ensuring the.

Mysore, Karnataka

Extensive/Specialization TrainingMainframes - COBOL, JCL, CICS and DB2Preliminary TrainingJava, DB2, HTML, SQL and System Architecture and Services

New Delhi, Delhi

• Worked for Wipro Limited, under Punjab & Sind Bank as a summer intern. As part of internship,
• Worked on a Live project for the Bank's upcoming requirements: Customized web server, Designed and enhanced Online features for easy and secured online access.
• Extensively worked and designed on HTML, designed layouts and screens for varied requirements.
• Delivered a live and working model for the look and feel of the system, much appreciated by the designated lead of the project.

Postgraduate Degree, International Business Operations

Bachelor'S Degree, Computer Software Engineering