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David Mann Cisa is listed as Business Owner at The Mann Group - IT Consultants, based in Olympia, Washington, United States. AeroLeads shows a work email signal at dxc.com and a matched LinkedIn profile for David Mann Cisa.
David Mann Cisa previously worked as Service Quality Manager at Dxc Technology and ITSM Program Leader at Hewlett-Packard Enterprise Services. David Mann Cisa studied at California State University, Chico.
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AeroLeads found 1 current-domain work email signal for David Mann Cisa. Compare company email patterns before reaching out.
I founded Mann Group Cybersecurity following a 21 year career in enterprise IT operations and service management. Our goal is to help Washington small businesses, non-profits and public entities identify and manage their cybersecurity risks. We do this by making our expertise in information technology and security available to small organizations in Washington at an affordable price.
Listed skills include It Operations, Service Delivery, Itil, It Service Management, and 25 others.
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Centralia, WA
Risk assessment, IS auditing and cybersecurity consulting services for small businesses along the I-5 corridor in Washington and Oregon. Ransomware risk assessments, HIPAA annual risk analysis and support for IS audit and compliance programs.
Centralia, Washington
Managed all aspects of quality and service management for business process outsourcing technology services, focusing on critical system availability and operations management
Roseville, CA.
Led a global team for 7x24 operations of critical IT services for business process outsourcing, including contact center VOIP technologies, CRM and ERP systems, focusing on major incident, problem and change management
Vancouver, Washington
Designed and implemented an ITIL best practice based process maturity assessment and improvement program and methodology for global CRM services.
Roseville, CA
Deployed service management processes for new account startup to support call center infrastructure for a large healthcare provider's contact center consolidation.
Rancho Cordova, CA
Completed service management, quality and process improvement consulting projects to address gaps between service delivery and customers' expectations, supporting US West region infrastructure operations.
Rancho Cordova, CA
Managed quality and service improvement for the Rancho Cordova, CA data center operations. Americas leveraged problem management process developer and owner. ISO 9001 compliance,
Rancho Cordova, CA
Day shift operations manager for the SRS remote server monitoring team (collaboration between EDS and Sun). Provided day to day operations management, as well as people care and career development for operators.
San Francisco, CA
Supervised help desk operations for multiple clients, improved service delivery for unsatisfied customers, served as escalation point for any quality issues.
Napa, CA
Managed major incidents affecting business critical IT services for a travel and insurance customer. Managed help desk operations up to and through the Y2K event.
Napa, CA
Received calls from end users to resolve problems with desktop applications and network connectivity; provided MS Office and Windows functionality support. Achieved first call resolution target of 90%.
Reno, NV
Managed gold exploration projects in Northern Nevada, including exploration and development drilling programs, mine geotechnical studies, ore deposit modeling and definition. Logged and described drill cuttings and cores.
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David Mann Cisa works for The Mann Group - IT Consultants.
David Mann Cisa is listed as Business Owner at The Mann Group - IT Consultants.
AeroLeads has found 1 work email signal at @dxc.com for David Mann Cisa at The Mann Group - IT Consultants.
David Mann Cisa is based in Olympia, Washington, United States while working with The Mann Group - IT Consultants.
David Mann Cisa has worked for The Mann Group - It Consultants, Dxc Technology, Hewlett-Packard Enterprise Services, Hewlett Packard Enterprise, and Hp Enterprise Services.
You can use AeroLeads to view verified contact signals for David Mann Cisa at The Mann Group - IT Consultants, including work email, phone, and LinkedIn data when available.
David Mann Cisa studied at California State University, Chico.
David Mann Cisa is listed with skills including It Operations, Service Delivery, Itil, It Service Management, Service Management, Six Sigma, Process Improvement, and Integration.
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